Diemen, North Holland, Netherlands
Experienced Managing Director with proven track record working in the human resources industry. Skilled in Negotiation, Entrepreneurship, Customer Relationship Management (CRM), Customer Satisfaction, and Sales Management. Strong human resources professional graduated from IMD (International Institute for Management Development) - Business Programs.
Strategic leader driving alignment across people, processes, and systems to position Randstad for success in a competitive market. Focused on delivering exceptional results for both talent and clients through an integrated, digital-first approach. With a clear vision, leading cross-functional teams to create synergy between talent acquisition, client satisfaction, and delivery execution. By building advanced functionalities and capabilities, I enable Randstad to thrive in a dynamic digital marketplace, fostering innovation at scale for a global impact. This strategy ensures sustainable growth and a lasting competitive advantage.
Responsable for randstad operating companies for Iberia and LATAM, driving market share gains and EBITDA growth through the development of high-performance teams and a strategic plan across staffing, professional services, outsourcing, and HR solutions. Co-creating and executing a comprehensive roadmap, designed to expand our footprint across key markets. This approach integrates talent acquisition, client satisfaction, and service delivery into a cohesive strategy that accelerates growth. By focusing on innovation, operational excellence, and cross-functional collaboration, Supporting and challenging teams to consistently outperform competitors, ensuring sustained profitability and market leadership.
Experienced and results-oriented executive with a strong track record in B2B and B2C management, including P&L responsibilities. With a diverse background across multiple sectors—HR, Recruitment, Workforce Solutions, Outsourcing, Call Centers, and Professional Services—I bring strategic leadership and a creative approach to driving growth and achieving business objectives. Aligning with decision-makers at all levels to build long-term, strategic relationships that maximize ROI. Deep understanding of global customer needs and excel at designing tailored solutions to meet them. With a strong focus on customer orientation, we have successfully managed and led significant growth initiatives, including product and geographical expansion and complex integrations. Based on management, strategic planning, change management, and performance optimization. supported by a leadership style that emphasizes people management and team building, fostering a result-driven culture that consistently delivers.
Contact Center company (Top 10) Product development, operational process improvement Full outsourcing services in CRM, back office and taskforces. B2C with output responsability Experience in Telecom industry, finance, banking and utilities
Leading a B2B industrial company with a strong national and international presence in a niche market, focused on driving exponential growth through innovative strategies. Developing a e-commerce marketplace, transforming our business model and expanding our reach. My efforts are centered on geographic expansion and broadening our product portfolio for existing customers, unlocking new opportunities and delivering significant growth in both market share and revenue.
Driving the development of the outsourcing business line at a national level, with a focus on expanding our service portfolio to deliver a broader range of solutions to our customers. Through strategic innovation, market analysis and understanding of client needs, we have succesfully added new services that enhance our value proposition. This expansion has strengthened our market position, enabling us to better serve our clients with a comprehensive suite of outsourcing solutions.