Sacramento, California, United States
A seasoned Client Services professional specializing in digital marketing and project management. I have a passion for building relationships and seeing a project through to the finish line. With every interaction, I strive to make a positive impact on client relationships and provide the highest level of service through efficiency and effective project management. My experience in project management, budget management, deck building, analytic reporting, campaign/project scheduling, and creative ideation/project execution gives me the well-rounded ability to manage accounts. I strongly believe that skilled communication breeds excellent teamwork and that excellent teamwork builds success. Personal Motto: Learn from each and every experience, that the moment we stop learning is the moment we stop growing.
- Manages client relationships, ensuring all client needs are met and requests are completed. - Facilitates communication between internal teams and clients - Manages budget documents and campaign flowcharts - Facilitates execution of client programs of work; coordinates campaigns in development and in progress, maintaining schedules and prioritizing tasks to meet deadlines and launch dates - Works with Media team to effectively and efficiently deploy digital campaigns in alignment with client needs. - Collaborates with internal and external parties to ensure client work moves efficiently through the agency from start to finish.
In 2017, I was fortunate enough to be adopted by an amazing rescue dog named Axwell. Shortly after, I began an Instagram page for him and began modeling for some bandana and leash companies. Inspired by these small businesses and my need to provide him with the best things possible, I decided to start my shop, For the Love of Paws, on Etsy, where I sell custom, hand-made paracord collars, leashes, and human accessories as well!
Managed and oversaw various projects such as contact compilation, marketing material design and creation, and email campaign development.
• Played an integral role in developing an efficient and practical IRS resubmission process • Provided outstanding customer service in order to maximize Customer Happiness.