Denver Metropolitan Area
An analytical and people-oriented leader with exceptional contract administration and customer-service skills. Highly effective at project and task management. Strategic thinker skilled at building high-performing teams and significant stakeholder relationships.
•Works with stakeholders at all levels to develop and execute an acquisition strategy using a variety of acquisition tools and techniques to ensure the timely and acceptable delivery of products and services across the Lab. •Acquisition Services subject matter expert, and primary point of contact, for assigned directorate to provide visibility and understanding of acquisition services processes, timeline expectations, and stakeholders responsibilities for establishing procurement request submissions. •Effectively liaises between Acquisition Services (internal) customers and Directorate (external) customers to ensure all needs are met for the customer while ensuring NREL is receiving the most cost-efficient goods or services. •Provides advisory services and develops effective Acquisition strategy and milestones with internal customers based on needs and encouraging small business engagement. •Coordinates with internal customers to generate procurement specifications. Provides guidance on establishing competitive selection strategy of LPTA vs Best Value. •Reviews statements of work for completeness and compliance purposes for all types of R&D, technical services and other work projects. •Reviews procurement packages, initiate all applicable subprocess reviews (Information Technology, Safety, Legal, Cyber Security etc.), and direct usage of strategic and selfservice methods, when applicable. •Reviews and assists internal customers with development of sole source justifications. •Leads functional teams or projects. Plans, designs, and implements advanced concepts, and helps establish strategic direction for assignments and projects. •Collects, evaluates and conducts unusually complex analyses, and preparing reports, presentations and recommendations related to a specific field or function. •Tracks the business environment on an ongoing basis and assimilates changes in customer needs in order to identify special category related opportunities that might arise.
•Administers, develops, negotiates, processes, obtains internal Alliance for Sustainable Energy, LLC (“Alliance”) and external U.S. Department of Energy (“DOE”) approvals, and executes standard and non-standard contracts with federal and non-federal entities. Agreement types include Cooperative Research And Development Agreements, Strategic Partnership Projects Agreements, Non-Disclosure Agreements, Bailment Agreements, Vehicle Loan Agreements, Material Transfer Agreements, Service Agreements, Consortium Agreements, and Technology Assistance Agreements. •Deftly handles complex agreement negotiations and a high volume of transactions, by using excellent communication, organization and interpersonal skills, always providing exceptional customer-service to internal and external stakeholders, demonstrating independent judgment, assessing priorities, mitigating risk to Alliance and the DOE, and proactively working with internal and external stakeholders to resolve agreement negotiation concerns. •Subject matter expert, team lead, and lab contact for property related agreements and appendices, where responsibilities extend beyond the negotiation and execution of the agreements to include preparing and updating templates, process specifications, reviewing/updating policies and procedures, and advising management, staff, and partners of contractual obligations. •Coordinates with DOE legal office, Alliance management and technical staff, and Alliance legal, international review, export control, financial, and property management departments to ensure technology partnership agreements are compliant with statutory requirements, the prime contract between DOE and Alliance, and DOE and Alliance policies.
•Implemented, updated, and maintained confidential eligibility benefit data through an electronic file and manually sent information for 80+ companies working directly with vendors and clients to ensure accuracy. •Generated and analyzed complex files and reports using Microsoft Excel, Microsoft Outlook, UltraEdit, Facets, Vista, CIT, and OnBase to identify and resolve discrepancies, translating data into error reports that were communicated to the client in an understandable, customer centric way. •Skillfully managed numerous projects simultaneously, identifying and resolving system, training, and process improvement opportunities while meeting specific project requirements and firm deadlines during initial group conception, open enrollment, and off-schedule renewals.
• Responsible for researching, developing and customizing client specific training content including lesson sequencing plans. • Using adult learning theory, developed online training modules on human resource management issues, ensuring content and design were appropriate for acquisition and retention of skills. • Software used includes PowerPoint and Camtasia for building module content, and Blackboard for assessment of learning. • Training has been implemented at federal and state government organizations. • Provided assistance in developing university course materials. • Marketed professional services consulting at professional conference.
• Managed company records. • Used analytical skills to reconcile invoices and facilitate the approval of billed expenses, wrote checks and entered billing invoices using Quicken software, calculated monthly insurance costs, and tracked customer financing. • Provided daily confirmation and imputing of commodities received on Microsoft Excel spreadsheets.
• Using superior interpersonal skills, managed and dispatched 90+ field technicians. • Organized and prioritized service calls to the appropriate technician based on their geographic location, using analytical skills to schedule and optimize the productivity of current resources. • Covered up to 7 territories, 7 states, 250+ service calls, and 90+ technicians at one time. • Excelled in the team lead position supporting 14 Field Resource Specialists in the US West District. • Facilitated training in online meetings using WebEx. • Wrote schedules in Microsoft Excel to allow for coverage 18 hours a day based on average service call volume. • Posted schedules utilizing Microsoft Outlook and SharePoint collaboration software. • Tackled additional assignments covering for absent Territory and Account Support Managers. Ensured proper communication and satisfaction with the customer responding immediately to issues, ran and updated reports regularly, and handled high profile accounts such as Wal-Mart and Bank of the West.