Orlando, Florida, United States
I’m an operations and people-focused leader with a background in human resources, organizational psychology, and education-based organizations. My work sits at the intersection of strategy and execution—building systems that support people, scale sustainably, and actually function in the real world. My foundation is in organizational research and ethical workplace practices, including applied research on organizational support, leadership behavior, and employee well-being. Over time, that research lens evolved into hands-on leadership: designing policies, building internal infrastructure, leading teams, and translating complex ideas into clear, usable systems. I thrive in environments that value accountability, integrity, and thoughtful innovation. I’m especially drawn to organizations that understand long-term success is built through strong systems and deep respect for the humans within them. At my best, I’m a builder—connecting vision to structure, people to purpose, and ideas to execution.
- Led day-to-day operations for a multi-program educational company including Afterschool, Tutoring, Camps, Workshops, and International Programs - Designed and implemented company-wide policies, procedures, and compliance frameworks - Built organizational structures, job descriptions, compensation matrices, and performance standards - Oversaw staff hiring, onboarding, training, scheduling, and evaluations - Managed budgets, payroll coordination, vendor relationships, and operational planning - Played a central role in strategic growth, branding, and program development - Led planning and compliance for international programs, including visa-sensitive offerings - Acted as senior point of contact for parents, staff, partners, and external stakeholders Accomplishments - Built foundational systems that allowed the company to scale sustainably - Launched and structured new programs from the ground up - Strengthened compliance, operational clarity, and internal accountability - Positioned the company for expansion into international education programs
- Directed multi-program operations across two locations, overseeing Afterschool, Camps, and Ninja programs serving hundreds of students annually - Managed hiring, training, scheduling, and supervision of a large instructional and administrative staff - Built and enforced operational policies, safety procedures, and behavior standards to ensure compliance and consistency - Led budgeting, payroll oversight, and cost controls to improve program profitability and efficiency - Collaborated with ownership and leadership to expand program offerings and improve student retention - Served as primary liaison for parent communication, conflict resolution, and program planning - Implemented systems to improve staff accountability, performance tracking, and day-to-day execution - Supported company growth during high-volume seasons (summer, school year transitions, camps) Accomplishments - Stabilized and scaled multiple departments simultaneously during periods of rapid growth - Improved staff structure and program consistency across locations - Maintained strong parent satisfaction while managing high enrollment volume
School of Medicine and Dentistry Department of Psychiatry Primary Investigator: Wendi F. Cross, Ph.D. Coordinate the activities associated with a 3-yr federally funded randomized control human subject research study (that has myriad moving parts!). The aim is to test the impact of simulation (using standardized patients) on suicide prevention skills among providers-in-training (residents and nursing trainees). Duties include those related to human subject’s research such as IRB and recruitment but also training and scheduling standardized patients, assisting the PI in running the study team, and coordinating with other personnel such as investigators, a data manager, research assistants and data statistics personnel. Recently I have acquired proficiency skills for the online project software REDCap™, where I have developed and maintained all virtual project instruments, the research project dashboard, subjects and standardized patient scheduling calendar, and a record status dashboard for tracking subjects throughout the study.
Project Details • Topic: The presence of mentorship within the context of undergraduate student internships. • Primary Investigator: Stephen Hill, Ph.D. • Purpose: To examine the context of mentor-mentee pairs and formal versus informal mentoring that occurs within internships. The extent to which mentoring impacts the certainty of career decisions and career development are also being examined. Personal Contributions • Full-time contributor to the project planning and development. • Identified project goals, research methods, variables, and test parameters. • Actively promotes efficiency, orderliness, transparent communication and collaboration. • Leads discussions and provides project materials to the team during research meetings. • Collaborated on the completion of a thorough literature review. • Complied various established mentorship and career/development-focused measures. • Devised research hypotheses and developed a mentorship prevalence survey. • Conducted a pilot study for evaluating the survey. • Complied various established mentorship and career/development-focused measures. • Created an online version of they survey using Qualtrics Survey Software. • Administered and monitored the survey, and collected preliminary data from 36 participants. • Interpreted the data and devised a written report and poster presentation identifying preliminary findings from the pilot study.
• Coordinated, integrated, & executed online advertising engines. • Achieved a 1000% increase in Facebook viewers from 2,000-22,000. • Created business-to-business relationship with Learn2Ride Co. • Managed and prompted awareness of customer-offered engagement seminars • Actively enhanced the participation and confidence of new female riders. • Preparation, production & launching of an original webpage for Bed N Biker LLC. • Dealer News Top 100, Excellence in Powersports Retail Award 2014. • Democrat & Chronicle Rochester’s Choice Award 2014 & 2015. • Analyze market trends & consumer demographics. • Research methods include attending annual trade-shows & Harley-Davidson seminars. • Identify & implement new & current trends in product knowledge & brand strategies through e-learning technological database.