United Kingdom
Experienced Senior Engagement Manager in the construction industry. Since 2018, I have led a team of community engagement specialists at Skanska Costain STRABAG joint venture (SCSJV) who are keeping local communities informed during construction of the HS2 London Tunnels, including the associated vent shafts, headhouses and utility works. Reporting directly to the Consents & Engagement Lead for Tunnels and Shafts, I develop and deliver strategic engagement planning on a daily basis.
Senior Engagement Manager supporting construction of the HS2 London Tunnels between Euston and West Ruislip, currently focusing on engagement with local communities about vent shafts and utilities works, engagement planning and public response.
Community Engagement Manager at SCSRailways for HS2 main works: - Ongoing development of community engagement strategy and local area community liaison plans - Ensuring local communities near our sites are aware of construction programmes, impacts and mitigation - Contributing to SCS JV's community investment planning and programme - Responding to community enquiries and complaints - Nurturing positive relationships with local communities impacted by construction of HS2 - Leading organisation of community events.
Local Communities and Partnerships (south team) | Public Affairs and External Relations Focus - London Borough of Wandsworth and London Borough of Richmond upon Thames • Leading TfL’s engagement with: - local councillors - local residents and businesses - Business Improvement Districts (BIDs) - Residents' associations and community groups • Leading on consultation and engagement for regeneration/improvement schemes and bus service proposals • Preparing and implementing communication strategies for construction of major schemes • Responding to queries from local councillors and Assembly Members within a timely manner
• Supported the challenge events team with enquirer to supporter conversion • Responded via phone and email to supporter enquiries • Updated enquirer and supporter records via The Raiser's Edge.
• Marking and providing feedback on first year communication assignments.
• Developed and coordinated a broad communication strategy, communication plan template and stakeholder list for the Office of Social Justice • Developed a project-specific communication plan across multiple digital and print channels for up to twelve social justice projects in collaboration with project leaders and teams • Generated and uploaded content for the Office of Social Justice webpages (usq.edu.au/social-justice) • Produced media releases for distribution to media by USQ’s Corporate Communications team • Coordinated the 5th Annual Equity and Diversity Seminar (usq.edu.au/equity-diversity-seminar) attended by 80 social justice practitioners in October 2015 • Evaluated and reviewed communication plans and social justice events to provide recommendations for future.
• Provided administrative support to the Head of School and academic staff • Processed Bruce Dawe National Poetry Prize entries.
• Realigned Faculty student support processes following organisational restructure and change • Developed templates to assist colleagues with the provision of enrolment advice to current and future students, including international students, at three campuses • Collaborated with Program Coordinators to discretely resolve student issues and maintain positive relationships with students by responding quickly • Processed exemption applications, assignments and examination papers with confidentiality.
• Strategically planned on-campus student events including weekly ‘Common Hour’ activities • Coordinated and promoted student programs including student clubs, social sports and recreation programs • Created and uploaded content for the Student Guild website and prepared a targeted weekly electronic newsletter for students located at three campuses • Provided advocacy for domestic and international students regarding academic and study related issues.
• Collaborated with Japanese homeroom teachers to prepare English lessons for elementary school students (aged 5-12) • Prepared English lesson resources.