Solihull, England, United Kingdom
An award winning leader with strong commercial acumen and experience delivering customer centric solutions in complex environments, particularly in the Utilities sector. A proven record of managing large scale multi-functional teams who exceed their targets whilst optimising operational efficiency and cost efficiencies. Highly Commended through the CCMA and Gold Award winner for UKCCF in 2023. Highly regarded for excellent communication skills at all levels developing strong stakeholder relationships. Extensive knowledge of utilities market, associated products and pricing structures and Commercial principles . Significant experience in managing Sales and Service teams to exceed targets and drive a Customer focused approach. Working group member for Fertility Network and Women in Leadership as well as module presenter. Experience as an external speaker. Presented at Utility Week Customer Summit 2023 and Worcester Bosch annual awards evening.