Jessica Y.

About

I enjoy solving growth challenges at the intersection of product, technology, customer experience, and strategy. I partner across product, engineering, analytics, design, and marketing to translate customer and business needs into technical solutions, helping diverse teams align around shared goals and deliver meaningful outcomes. Curiosity has shaped my career—I embrace ambiguity and change as opportunities to learn new technologies, expand my perspective, and create value wherever the business needs it most. As technology—and especially AI—continues to reshape how people interact with products, I'm excited to help organizations build more intelligent, personalized experiences that drive growth for both customers and the business.

Experience

• Sam's Club (3 yrs 11 mos)
  • Senior Manager, Personalization Strategy & Activation
    Feb 2024 - Present · 2 yrs 6 mos

  • Senior Manager, CRM Retention Strategy
    Sep 2022 - Feb 2024 · 1 yr 6 mos

• Gap Inc. (9 yrs 5 mos)
  • Marketing Technology Manager, Digital Performance and Growth
    Apr 2019 - Sep 2022 · 3 yrs 6 mos

  • Marketing Manager, Direct Mail
    Oct 2016 - Apr 2019 · 2 yrs 7 mos

  • Technical Manager, Email Program Management
    Jul 2015 - Oct 2016 · 1 yr 4 mos

• Email Marketing Manager at Ebates
  Sep 2012 - May 2013 · 9 mos

• Responsys (2 yrs 4 mos)
  • Senior Campaign Specialist, Email
    Feb 2012 - Sep 2012 · 8 mos

  • Campaign Specialist, Email
    Jun 2010 - Feb 2012 · 1 yr 9 mos

• Content Specialist, Email at Acxiom Digital
  Apr 2009 - Jun 2010 · 1 yr 3 mos