New York, New York, United States
Customer Success leader with experience across HR Tech, Payments/FinTech, and Health Tech within high-growth SaaS environments. I am currently a Sr. Customer Success Manager at LinkedIn, partnering with enterprise organizations to drive measurable value through Sales Navigator. I specialize in helping revenue teams activate, adopt, and embed Sales Navigator into their daily workflows to help sellers build stronger relationships, unlock new opportunities, and accelerate revenue growth. My background includes building and leading high-performing Customer Success teams, managing multimillion-dollar portfolios, driving retention and expansion, and translating business priorities into scalable success programs. I’m passionate about aligning technology to business outcomes and ensuring customers see tangible, strategic impact. Beyond my role in Customer Success, I teach yoga at top NYC studios including Equinox and Y7 Studio, and build wellness experiences that reflect the same intentionality, discipline, and growth mindset I bring to my customers.
Managing a portfolio of DailyPay's largest employer clients representing $32.17M in ARR. As the main point of contact for several large employer accounts (>20K eligible employees) I am on the front lines as a trusted advisor and a key consultative partner to our clients. I act as a strategic advisor, project manager and product expert to help our clients optimize program performance, drive employee engagement and realize measurable business outcomes through on-demand pay. My focus is on strategic partnership and value delivery - translating product capabilities into ROI, leading executive business reviews and aligning DailyPay's financial wellness solutions with each client's long-term workforce strategy.
Led a team of six Customer Success Managers overseeing a portfolio of enterprise clients representing $14M in ARR. Drove exceptional retention and growth outcomes, achieving 99% logo retention across key accounts. 2023 FY President's Club
2022 FY President's Club 2022 FY Culture Champion