Denver Metropolitan Area
Experienced information technology professional with a demonstrated history of working with small- and medium-sized Enterprise networks in both the public sector / government administration industry and private sector / corporate. Strong in a variety of technical and business skill sets including user training, software evaluation, data analysis, security compliance, and licensing compliance.
Windows Server Administrator, gaining experience with cloud technology (Microsoft Entra and O365 Admin). Migrating on-prem enterprise apps utilizing ADFS to Azure SSO.
McAfee/Trellix ePO Admin managing 5000+ endpoints with McAfee/Trellix software installed, including Endpoint Security (for Windows, Linux and Mac), Drive Encryption, DLP Device Control (for Windows and Mac), and Solidcore (Application Control). Also managing third-party software, BeyondTrust Privilege Management (formerly Avecto Defendpoint). Configured two new ePO servers (one for Production environment, one for Test environment), migrated clients to new servers, and upgraded from legacy anti-virus (VSE) to ENS. Consistently maintaining >95% compliance for DAT updates and AV scanning. Saved the company over $120k over two licensing renewals by reviewing license entitlements and making recommendations for adjustments.
Contractor to United Launch Alliance. McAfee ePO Admin, managing 4500+ endpoints with VirusScan Enterprise, Drive Encryption, Data Loss Prevention, and Host Intrusion Prevention products installed.
Enterprise Endpoint Security: Proficient with McAfee ePolicy Orchestrator; familiar with Malwarebytes Management Console, Anti-Malware Client and Anti-Exploit Client software; manage Microsoft Updates via WSUS console and ensure all domain computers are patched. Backup & User Data Management: Create and maintain backup jobs and make recommendations for retention requirements; create network file shares and set share permissions; create directories within shares, and apply and maintain NTFS permissions. Active Directory & Group Policy Management: Provisioning and Access Management for 2,600+ user accounts with 400+ resource and file security groups; modify group membership or location of user accounts as necessary; Group Policy management for two domains, consisting of 450+ GPOs; experience with Microsoft Intune, SCCM, and LANDesk system management consoles, and AirWatch MDM.
• Install and repair desktop hardware and software; Perform technical support for users with complex and non-routine hardware and software problems. •Research new technologies and procedures to meet the needs of users. •Provide training to user groups; Work with other professional IT staff to develop and maintain technical procedures, documentation, and operational instructions. •Test software and perform software upgrades; Coordinate work for large scale upgrades or replacements of hardware and/or software.