Jessica Smith

Creative Minded

New York, New York, United States

About

I'm not a person who is in tune with their own intuition, except when it comes to spotting talent. Whether it be in the film industry, or music, or literary, I know talent when I see it. I may not have any professional experience to prove that it's what I'm good at, but it's something I've been doing on my own for many years. I just need someone to believe in, and take a chance on me so I can prove to them just how good I am. I'm willing to work my way up in the casting world if that's what it takes, because it's something I have a real passion for. Specialties: Customer service, Apple computers and software, reviewing movies.

Experience

  • Sales Associate at Bloomingdales
    Sep 2009 - Jun 2010 · 10 mos

    Create a clientele base to drive sales goals. Keep clothing racks clean and organized for a better shopping experience. Maintain achievable goals given by management.

  • Apple Inc (5 yrs 4 mos)
    • Creative
      Dec 2007 - Sep 2009 · 1 yr 10 mos

      Train colleagues and customers in the use of Apple software and hardware. Assist with employee scheduling as well as other administrative tasks. Schedule appointments for customers for different in-store service options. Enhance development of Apple store team’s time management and prioritization. Further development of customer service and leadership skills. Voluntarily take on additional tasks and opportunities to enhance job performance. ACHIEVEMENTS Promoted to Creative after two and a half years of being a Specialist. Received an award for 5 years of outstanding performance and loyalty. Consistently rated in the top 3 for customer service within the Creative team.

    • Specialist
      Jun 2004 - Dec 2007 · 3 yrs 7 mos

      Development of Apple computer and software knowledge. Customized solutions with a wide range of consumers and businesses. Continued development of customer service and leadership skills on par with management. Assisted with administrative duties, including managing high call volumes. ACHIEVEMENTS One of three people recognized for selling over $500,000 in one quarter. Chosen to be a Mentor in which I provided leadership, and training for new hires.

  • Administrative Assistant at Ciana Salon and Day Spa
    Mar 2002 - Jun 2003 · 1 yr 4 mos

    Performed general administrative duties, including filing, organizing, and managing multiple calls at once. Responsible for making and confirming appointments, cleaning, and managing in-store product placement. Aided in pampering guests with hand and foot massages. Received special Aveda product knowledge training.

  • Sales Supervisor at Origins
    Jan 1999 - Jan 2001 · 2 yrs 1 mo

    Demonstrated leadership as a Keyholder and utilized management skills in a sales environment. Aided with development of employee knowledge of products, customer service, and store functionality.