Jessica Biggins,MBA SHRM-SCP

Director-Level HR & Talent Leader | Technology HR Business Partner | Talent Management | Organizational Effectiveness | Leadership Development | AI Workforce Transformation | MBA | SHRM-SCP

Cary, Illinois, United States

About

I am a strategic HR and Talent leader with 20 years of experience partnering with executive teams to build high-performing organizations, develop leaders, and drive business transformation. Throughout my career, I have supported Technology, Product, Engineering, Sales, Finance, Healthcare, Manufacturing, and Education organizations through periods of growth, change, and transformation. While my foundation is in Human Resources, the work I am most passionate about sits at the intersection of leadership development, talent management, organizational effectiveness, and workforce transformation. In my current role as Lead HR Business Partner supporting Technology, Product, and Go-to-Market organizations, I partner with executives on organizational design, succession planning, talent reviews, workforce planning, leadership effectiveness, and change management. I also helped lead people-focused workstreams for an AI-First Workforce Transformation initiative, helping leaders prepare for the future of work through capability building, workforce planning, and organizational readiness. My experience includes: • Leadership development program design and facilitation • Talent reviews and succession planning • Organizational effectiveness and organizational design • Executive coaching and manager capability building • Performance management transformation • Workforce planning and change leadership • AI-enabled workforce strategy and adoption • Employee engagement and culture initiatives I am energized by helping leaders grow, building strong talent pipelines, and creating organizations where people and business performance thrive together.

Experience

  • Rithum ()
    • Lead Human Resources Business Partner - AMER
      Mar 2026 - Present · 5 mos

      Lead HR Business Partner responsible for people strategy across the Americas region, supporting VP and Director leaders across Technology (Engineering, R&D, InfoSec, IT), Product, Sales/Go-to-Market, and Finance organizations. Partner with senior leadership on organizational design, workforce planning, talent and succession strategy, and leadership effectiveness in a global, fast-paced environment. Provide subject matter leadership to HRBP colleagues supporting aligned client groups while leading employee relations, performance management, and talent processes across the region. Provide guidance and subject matter expertise to HRBPs across the region to ensure consistent practices in employee relations, talent management, and leadership support. Key areas of focus include organizational transformation, executive coaching, complex employee relations and investigations, performance management, and developing scalable talent practices that support business growth and operational effectiveness.

    • Senior Human Resources Business Partner
      May 2022 - Mar 2026 · 3 yrs 11 mos

      Supporting Global business groups: Engineering, Product and Sales/GTM (formerly known as ChannelAdvisor a CommerceHub Company)

  • Plexus Corp. (3 yrs 7 mos)
    • Senior Human Resources Business Partner
      Sep 2020 - May 2022 · 1 yr 9 mos

      Senior HR Business Partner supporting Engineering, Quality, Program Management, IT and Manufacturing for 2 site locations Leader of 2 direct reports - HR Coordinators Interim site HR Director leading Chicago site HR team including TA, HR Operations, HRBPs

    • Human Resource Business Partner
      Nov 2018 - Sep 2020 · 1 yr 11 mos

  • Senior HR Representative at Baxter International Inc.
    May 2017 - Nov 2018 · 1 yr 7 mos

    HR Business partner supporting Director level and below for Acute Renal Care, Nutrition Services and Global Technical Services organizations.

  • Human Resources Manager at Elmwood Park School District
    May 2016 - May 2017 · 1 yr 1 mo

    Head of Human Resources for 5 schools and district office - pilot role setting up the HR function for the school district. Implemented payroll system, administered benefit rollout and 403b implementation, policies, performance management program and employee relations processes to proactively solve labor relations disputes.

  • Sears Holdings Corporation (4 yrs 2 mos)
    • Business Analyst, HR Systems
      Sep 2014 - May 2016 · 1 yr 9 mos

      Supported program implementation for LMS, Performance Management and Employee Intranet Resource.

    • Employee Relations Specialist
      Apr 2012 - Sep 2014 · 2 yrs 6 mos

      Lead investigator for social media employee relations issues - managing responses to external and internal social media Ethics claim investigator Provided guidance to global leadership on employee relations, performance management and leave management guidance