Columbia, Maryland, United States
I am a results-driven HR Team Lead with a strong foundation in talent acquisition coordination, people leadership, and process improvement. Known for my attention to detail and service-oriented mindset, I strive to create structured, efficient workflows that support both compliance and an exceptional employee experience. I bring a collaborative and motivational leadership style that empowers teams to perform at their best. My experience includes leading through change, such as human capital management system implementations and evolving people processes; while ensuring consistency, accuracy, and timely HR support across the organization. With a passion for continuous learning, I am currently pursuing my Master’s in Human Resources, reinforcing my belief that knowledge drives better decision-making and stronger outcomes. I take pride in strengthening operational discipline, building cross-functional partnerships, and delivering strategic HR solutions that align with business goals.
Managed a team of coordinators who are responsible for the onboarding of internal employees Partnered with hiring managers and TA Specialists to ensure an efficient and compliant onboarding experience Kept communications with recruiters, hiring managers, and candidates throughout the hiring process Oversaw and drove coordinating metrics Provided education to hiring managers and TA Specialists Maintained onboarding hire guides Identified process improvements initiatives and provides solutions Identified performance issues and provides coaching and additional training Led and assisted with special projects
Entered Candidates information into HR Systems Generated and posted documentation for candidates to sign Kept communications with recruiters, hiring managers, and candidates throughout the hiring process Performed and certified completion of all pre-employment checks and onboarding requirements for all hire types Consistently met coordinating metrics
Bill insurance for Home Healthcare Claims Call insurance companies to process unpaid/partially paid claims Generate and pull reports based on unprocessed/unpaid claims Identified and resolved payer issues Work with local offices to keep information and processes for billing up to date
Drove to houses that did not respond to the 2020 Census to fill it out in person. I worked on a Census issued device to record answers and submit information.
I check in and out guests, handle all that deals with the Market. I place in reservations. I handle money and many other little things that deal with an extended stay hotel.
Entered in lead lists from showcases in excel format, sent e-mail blasts though constant contact, created partner letters, updated partner lists by calls and e-mails, worked in the welcome center assisting tourists with information on Howard County, create and send mailings, filled out a reimbursable request form and created surveys.