Jessica Lieng

Strategic Partnerships & Growth Marketing Leader | Revenue Growth | Customer Acquisition | Strategic Planning

Montreal, Quebec, Canada

About

Growth-focused marketing and partnerships leader with a proven track record of driving revenue, building strategic relationships, and developing data-driven marketing strategies that deliver measurable business impact. Experienced in managing large-scale revenue portfolios and six-figure marketing investments, with expertise spanning strategic partnerships, business development, forecasting, budget management, and executive stakeholder engagement.

Experience

  • Gen3 Marketing (8 yrs 10 mos)
    • Senior Account Manager
      Mar 2019 - Present · 7 yrs 4 mos

      - Led affiliate marketing strategy for several of the agency’s largest client accounts, including a flagship fashion retail program generating over $1M+ in monthly affiliate revenue. - Developed and executed full-funnel affiliate growth strategies, managing six-figure investment plans across paid placements, partner activations, and performance initiatives while balancing profitability and revenue objectives. - Owned forecasting, budget planning, and performance analysis for high-volume affiliate programs, delivering data-driven recommendations to optimize revenue growth, customer acquisition, and return on investment. - Served as a strategic advisor to executive stakeholders, presenting performance insights, growth opportunities, and seasonal marketing recommendations to senior leadership and C-suite audiences. - Collaborated cross-functionally with internal channel teams, media agencies, and external partners to align affiliate initiatives with broader brand campaigns, product launches, and key retail moments. - Negotiated and secured high-impact publisher partnerships, identifying innovative opportunities that expanded reach, drove incremental revenue, and supported long-term program growth. - Led client business reviews and strategic planning sessions, building trusted advisor relationships that contributed to client retention, account growth, and long-term partnership success. - Mentored and managed junior team members, providing strategic direction, performance coaching, and executional guidance to support team development and client success.

    • Account Manager
      Sep 2017 - Mar 2019 · 1 yr 7 mos

      - Managed, developed and presented affiliate marketing strategies for clients to help achieve their main KPIs. - Collaborated with client’s marketing and PR teams to create a holistic marketing strategy. - Identified and recruited key strategic partners to increase reach and sales for clients. - Collaborated with fellow Account Managers and various other members of the team to ensure the success of all accounts and action plans.

  • Marketing & Events Manager at Pinball Clemons Foundation
    Jan 2015 - Sep 2017 · 2 yrs 9 mos

    - Assisted in the company rebrand including recreation of foundation websites - Managed social media accounts and oversaw all social media strategies on a daily basis, including Facebook, Twitter, Instagram and LinkedIn - Actively engaged new followers and research strategies to increase likes and follows Developed and executed paid social media campaigns for foundation events on Facebook and LinkedIn - Managed the planning and execution of all annual events including social media strategy, silent auction solicitation, logistics and production, volunteer training and recruitment and other administrative tasks - Designed and compiled a coffee table book as a stewardship gift for major donors - Managed donor database using CRM programs Frontstream and Giftworks

  • Marketing Consultant at The Healing Cycle Foundation
    Nov 2015 - Jun 2017 · 1 yr 8 mos

    - Managed social media accounts including Twitter, Facebook and Instagram - Designed print and online marketing materials - Managed the planning and execution of the annual Healing Cycle Ride and all recruitment events - Created and executed email marketing campaigns using MailChimp - Created and executed direct mail marketing campaigns - Provided administrative services including donor and partnership management

  • Scotiabank Premier Concierge Team at Hamilton Tiger-Cats Football Club
    Jun 2014 - Nov 2015 · 1 yr 6 mos

    - Selected from customer assistance team and promoted to be a part of inaugural concierge service at Tiger-Cats home games - Provided VIP suite clientele and corporate partners with highest level of customer service through responding to special requests such as transportation arrangements and post game restaurant reservations - Contributed to success of partnership between Tiger-Cats and Scotiabank by acting as an ambassador between both organizations - Received an “MVP of the game” award for exceptional customer service

  • Wilfrid Laurier University Special Constable Service (Waterloo, Ontario)
    • Student Liaison
      Mar 2013 - Apr 2014 · 1 yr 2 mos

      - Management of department’s official Facebook and Twitter accounts - Generated and curated content and developed campaigns to increase awareness and total number of likes and followers - Assisted in creating print communications material including brochures and official department letters - Built relationships with community stakeholders (University faculty and staff members, Waterloo Regional Police Service, prospective Laurier students, alumni etc.) by attending meetings and events and delivering educational presentations

    • Student Dispatcher
      Aug 2012 - Apr 2014 · 1 yr 9 mos

      - Responded to phone calls received through university’s emergency phone line, relayed critical information and dispatched responding officers - Developed analytical and problem solving skills through dealing with varying incidents and finding ways to effective resolve issues - Supported daily operations by simultaneously monitoring alarms and surveillance cameras, creating incident reports, managing the university’s central lost and found and other general clerical duties - Received letter of recognition for outstanding work during an emergency situation from commanding sergeants and officers