Jessica Lang

Coach | Mentor | Leader

Greater Boston

About

Accomplished and dynamic professional with over 20 years of experience leading diverse teams of Insurance professionals to new levels of success in highly competitive and fast-paced environment. Played a key role in developing strategy supporting retention and development of top talent to effectively achieve corporate goals. Highly creative thinker and collaborator who works successfully with cross-functional teams, managing sales and service for both internal and external customers. Core Competencies • Coaching/Counseling • Recruitment/Hiring/Terminations • Staff Management • Conflict Resolution Negotiation & Presentation Skills • Strategic Planning • Operations Management • Relationship Building Staff Training & Development • Leadership Development • Interdepartmental Liaisons & Partnerships • PeopleSoft • HRIS

Experience

  • Client Experience Leader at The Baldwin Group
    Apr 2022 - Present · 4 yrs 4 mos

  • Personal Lines Manager at HUB International Insurance New England, LLC formerly FieldEddy Insurance
    Aug 2018 - Mar 2022 · 3 yrs 8 mos

  • Account Executive/Broker at Aon
    Nov 2017 - Aug 2018 · 10 mos

    • Specialize in the design, implementation and management of personal insurance programs for successful individuals and families. • Manage between 130 up to 200 high net worth clients with accounts totaling $1.4M-$3.3M. • Negotiate and broker insurance programs specific to the individual needs of each client. • Generate new revenue through account rounding and prospect referrals. • Focused on developing tailored solutions to safeguard the assets and well-being of all clients. • Areas of expertise include: High Value and Antique Homes, Luxury Condominiums and Co-ops, Private Collections (Fine Arts, Collectibles, Wine, Vehicles), Automobiles (Luxury, Antique, Collector, Exotic), Watercraft and Yachts, Personal Excess Liability / Umbrella, Group Excess Liability, and Domestic Worker's Compensation. • Employee Engagement Committee member – Social and Wellbeing sub-committee and New Hire Onboarding sub-committee. • Member of the Aon gives back philanthropy efforts in and around the Boston area

  • Human Resources Generalist at Contract Human Resources
    Jan 2016 - Oct 2016 · 10 mos

    • Employee relations partnerships with the HR team and manager’s • Responsible for the job postings, interviewing, recruiting, testing and onboarding for the organizations such as support staff, RN’s, CN’s, and various other healthcare professional positions. • Handle job classification reviews and job description development, unemployment claims administration, and generate and manage various HR reports for review and action. • Benefit coordination and advisement for all employees.

  • Owner/Event Planner at BRIERLEY EVENTS
    Jul 2013 - Mar 2016 · 2 yrs 9 mos

    Previous owner and Certified Event Planner at BRIERLEY EVENTS, A full-Service, one-of-a-kind Wedding and Event Planning & Design company in New England. • Employee relations partnerships with the HR team and manager’s • Responsible for the job postings, interviewing, recruiting, testing and onboarding for the organizations such as support staff, RN’s, CN’s, and various other healthcare professional positions. • Handle job classification reviews and job description development, unemployment claims administration, and generate and manage various HR reports for review and action. • Benefit coordination and advisement for all employees.