Johnstown, Colorado, United States
Dynamic IT Operations and Cybersecurity Director with 15 years of experience supporting federal government missions, leading high‑performing technical teams, and overseeing enterprise IT and PMO functions. Proven expertise in implementing and sustaining security frameworks aligned with FISMA, NIST, and ATO requirements, while driving modernization initiatives that strengthen security posture and operational resilience. Adept at directing complex IT programs across the full SDLC, optimizing operations, managing risk, and ensuring compliance with federal regulations and customer expectations. Recognized for strategic leadership, cross‑functional collaboration, and the ability to deliver technology solutions that meet budget, schedule, and mission objectives. My diverse experience and personal commitment to operational excellence have enabled me to contribute innovative ideas, lead impactful projects, and implement efficiencies that advance organizational success. I work effectively with senior leadership, CORs, internal stakeholders, and geographically dispersed teams, consistently fostering strong partnerships and aligning technology outcomes with mission needs.
- Lead the cybersecurity team and IT PMO, ensuring alignment with organizational goals, customer requirements and regulatory requirements - Implement security measures in accordance with FISMA, NIST, ATO, and customer requirements - Develop and enforce security policies, standards, and procedures to protect sensitive information and ensure regulatory compliance - Manage the ATO process for multiple critical systems, ensuring timely and successful authorization - Oversee risk assessments, vulnerability assessments, security audits, and penetration tests to identify security gaps and recommend corrective actions or mitigation for potential threats - Collaborate with senior management and stakeholders to align security initiatives with business objectives - Conduct security awareness training programs to educate employees on best practices and emerging threats - Manage a diverse portfolio of IT projects, ensuring that each project is delivered on time, within scope, and under budget - Lead a team of project managers in planning, executing, and delivering IT projects in alignment with business objectives - Develop and implement project management strategies, methodologies, and best practices - Oversee resource allocation and risk management for multiple projects. - Engage with stakeholders, ensuring their needs and expectations are met throughout the project lifecycle - Provide guidance and mentorship to team members, fostering a culture of continuous improvement
• Lead technical improvements by identifying process improvement opportunities, optimizing efficiencies and effectiveness, and focusing on communication and operational throughput • Manage the portfolio of cross-functional IT projects from original concept through final implementation • Oversee the delegation of work assignment to the Application Development, Database and PMO teams • Develop and maintain project management methodologies, standards and tools • Lead technical staff in the development of custom applications and processes • Responsible for the development and deployment of technology systems, including all phases of the System Development Life Cycle (SDLC) • Responsible for the daily production of data from all customers into the respective customer boundaries, centralized assignment functions and the enterprise data warehouse • Effectively and accurately communicate relevant project and deployment information to senior leadership and executive team • Interface with executives to define project priorities, implementation opportunities and provide status on all risks and challenges • Communicate incident response to all internal and external customers and users of the applications, reporting and data management • Work with business operation leads and project teams by educating on best practices, tools and techniques • Manage IT efforts through all project phases with emphasis on project objectives, processes, training, testing, and deployment • Coordinate and assign project activities, resources and training • Manage the IT change management process for all established business operational systems • Work with key business stakeholders on process improvement as it relates to deployment of technical solutions to address shortcomings in efficiency, increasing productivity and cost savings • Coach and mentor Application Development, Database and PMO team members on a customer-oriented approach and establish expectations for performance evaluations
• Lead improvements to the project management process by identifying process improvement opportunities, optimizing efficiencies and effectiveness, and focusing on communication and operational throughput • Manage the heritage RDG portfolio of cross-functional projects from original concept through final implementation • Oversee the delegation of work assignment to Project Managers • Develop and maintain project management methodologies, standards and tools • Interface with executives to define project priorities, implementation opportunities and provide status on all project risks and challenges • Effectively and accurately communicate relevant project and PMO information to senior leadership and executive team • Work with business operation leads and project teams by educating on best practices, tools and techniques, and reinforce the use of the tools and techniques through feedback and demonstrated leadership • Manage IT efforts through all project phases with emphasis on project objectives, processes, training, testing, and deployment • Coordinate project activities, resources and training • Manage the change management process for all established business operational systems • Coach and mentor PMO team members on a customer-oriented approach and establish expectations for performance evaluations
• Manage IT efforts through all project phases with emphasis on project objectives, processes, training, testing, and deployment • Draft, issue and manage all required project documents and artifacts for conception and initiation, planning, execution, performance/monitoring, and project closure • Establish project plans and schedules that prioritize tasks while managing dependencies • Ensure project team members stay oriented to task by clearly setting expectations and deliverables and provide needed direction and support • Coordinate project activities, resources and training as well as manage change request efforts as needed • Proactively identify and manage project risks, evaluate and work to identify mitigation strategies • Communicate project progress, complete phase-gate processes, and notify senior leadership of any/all challenges • Provide presentations and demonstrations to audiences in addition to running effective meetings with clear, concise objectives • Meet business operation objectives by ensuring the change management process for current IT systems is managed and executed effectively • Enforce and follow the RDG IT Project Management Process and governance • Mentor database and application developers, providing growth and support through professional development
• Maintain expert knowledge of all contractual requirements as well as the OPM Handbook • Develop, maintain and disseminate contractual guidance and workload processes • Identify CMS opportunities and challenges and work with Application Development to create enhancements and further support project efficiencies • Establish project plans and schedules that prioritize tasks while managing dependencies • Proactively identify and manage project risks, evaluate and work to identify mitigation strategies • Work closely with Application Development and Database teams to mitigate constraints and system issues • Provide expertise in requirements gathering, design, coordination, testing and support of customer reporting and analytic needs • Ensures technical solutions meet business needs and requirements by performing user acceptance testing. • Participate in established IT change management practice by leading change requests and bugs • Manage a diverse group of Reviewers by providing daily supervision, support, coaching and communication • Monitor the Review workload to ensure timely case closures • Compile, analyze and maintain daily, weekly and monthly reports utilizing CMS and other internal database reports • Maintain superb customer service relationships with all external Contracting Officer’s Representatives (COR) • Interpret workload data and performance to assist in targeting specific contract opportunities to obtain needed gains • Work concurrently with all shared service management to attain DHS project and company goals
• Manage full aspects of the contract to ensure full contact compliance as well as anticipate, identify and ensure all Customer needs are met • Maintain superb customer service relationships with the external Contracting Officer’s Representatives (COR) • Manage NOPD Help Desk – resolved tickets by troubleshooting technical and process issues to maintain productivity • Identify CMS opportunities and challenges and work with Application Development to create enhancements and further support project efficiencies • Work closely with Application Development and Database teams to mitigate constraints and system issues • Provide expertise in requirements gathering, design, coordination, testing and support of customer reporting and analytic needs • Ensure technical solutions meet business needs and requirements by performing user acceptance testing • Participate in established IT change management practice by leading change requests and bugs • Compile, analyze and maintain daily, weekly and monthly reports utilizing CMS and other internal database reports • Design and implement all standard operating procedures (SOP) to include administrative duties, case management, and case lifecycle • Provide full training and continued guidance to administrative support personnel, Case Managers and field staff • Solicit and obtain new field investigators increasing the available field staff on the contract • Monitor and help coordinate all ETDY field assignments and complete new case distribution and assignment • Manage, track and ensure all full and by lead cases meet the scheduled due date requirements • Complete final review of the Report of Investigation (ROI) for submission to the client • Involvement with contract renewal negotiations
• Managed the implementation of new technical processes and systems to optimize resources and gain efficiencies • Completed analysis, requests and conversions of technical systems and software • Defined project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility • Developed detailed work plans, project schedules, project estimates, resource plans and status reports • Coordinated project team to ensure project expectations were met and communicated • Performed risk management to minimize project risks and disruption to business operational systems • Specified systems requirements to ensure systems meet requirements • Tracked and ensured release criteria as well as minimal viable products were delivered hitting quality expectations • Managed all aspects of the hiring process: job posting, interviewing, and training • Supervised a diverse staff of 25-35; performed staff evaluation reports with proposed action plans • Corrected adverse staff behavior and implemented dismissal guidelines when necessary