Düsseldorf, North Rhine-Westphalia, Germany
I believe you're only really good at what you do if you genuinely enjoy it, and that's what drives me every day. With a background spanning management consulting in the railway industry, key account management, and commercial leadership, I've built my expertise at the intersection of strategy, pricing, and customer relationships. Today, as Head of Business Development & Service Delivery at Akiem, I lead commercial and billing operations across Europe, combining analytical thinking with a hands-on approach to drive real results. I love building authentic connections, spotting business opportunities, and finding practical ways to move things forward. Whether negotiating complex contracts, shaping pricing strategies, or leading teams through change, I tackle every challenge with curiosity and a solution-focused mindset. Let's connect. I value open exchange, smart ideas, and genuine collaboration.
Leading Akiem Technik's sales and billing operations across Europe, I drive revenue growth and strategic market positioning from pricing governance and business development to team leadership and operational excellence. Key responsibilities include: • Team Leadership: Lead and develop both the international Sales and Billing teams, fostering performance, alignment, and continuous improvement. • Pricing & Commercial Strategy: Define the service catalog, pricing strategy, and pricing governance in close collaboration with the Managing Director. • Business Development: Identify and develop new business opportunities to drive company growth and market penetration, supported by structured business analysis and benchmarking. • Budgeting & Forecasting: Own the annual sales budget and coordinate internal revenue forecasting between Akiem Leasing and Technik. • Process Excellence & ERP: Design and implement process improvements across customer projects while advancing ERP integration to enhance data integrity and transparency. • Strategic Transformation: Align commercial operations with Akiem's long-term vision, contributing to key transformation initiatives across the organization
I drove B2B sales strategy and operational excellence across the DACH region, with a strong focus on strategic account management, technical maintenance services and commercial process optimization. Key responsibilities included: • Technical Sales & Key Account Management: Managed DACH key accounts, negotiating complex framework agreements for Full-Service & Heavy Maintenance, delivering customized commercial offers tailored to stakeholder requirements, while ensuring SLA compliance. • Pricing & Commercial Strategy: Developed calculation models and pricing schemes across all product areas, and shaped the regional business plan. • Business Development: Drove regional growth by managing complex tenders, securing contract extensions, and tracking market competitors. • Project Leadership: Directed the external workshop project in close collaboration with procurement to establish a maintenance network tailored to stakeholder requirements. • Process Optimization: Developed and implemented a new sales quality gate, supported the rollout and integration of the new CMMS (Maximo) and executed sales-related audit tasks.
I independently led project management consulting engagements in the railway industry, taking full ownership of planning, financial analysis, and client deliverables. Key responsibilities included: • Project Management: Owned end-to-end project management tasks alongside the Project Lead, driving planning, scheduling, and structured documentation across complex rail sector engagements. • Financial Modelling & Controlling: Independently conducted profitability analyses, cost calculations, and budget planning and monitoring, ensuring full financial transparency across projects. • Stakeholder & Risk Management: Coordinated cross-functional stakeholders in the railway sector, identified project risks early, and developed targeted mitigation strategies. • Client Management: Led preparation and follow-up of client meetings, delivering tailored decision-making templates and concept papers that directly shaped project outcomes. • Concept Development: Independently developed strategic concepts and structured decision frameworks to guide key project decisions in the rail industry.
I supported the global Aftermarket division by driving data-informed management reporting, FP&A processes, and BI implementations. Key responsibilities included: • Reporting & Analytics: Generated monthly management reports (global revenue, inventory, backlog) and conducted comprehensive sales price variance analyses. • KPI Management: Consolidated worldwide KPIs and prepared quarterly revenue reports for Business Unit Review Meetings. • Financial Planning (FP&A): Supported operational and strategic planning (sales, revenue, cost centers) and integrated Excel-based models into SAP ERP. • BI Implementation: Actively assisted in the rollout of Qlik Sense and SAP Business Warehouse. • SAP & Master Data: Executed product cost calculations, maintained FI/CO material master data, and tracked marketing accruals. Key Achievement: Developed a financial framework to assess "complexity costs" in product development, establishing a new benchmark for future project approvals. (Bachelor Thesis)
At L’Oréal, I played a key role in advancing retail operations by combining data-driven analytics with hands-on visual merchandising for Free Standing Stores and Shop-in-Shop systems. Key responsibilities included: • Retail Analytics: Created data cubes and conducted complex data analyses using BI Retail to derive actionable business insights. • Store Openings & Launches: Assisted in the preparation and execution of product launch updates and new openings for Free Standing Stores and Shop-in-Shop locations. • Visual Merchandising: Developed engaging animation concepts for POS displays and retail furniture to enhance the in-store customer experience. • Training Concepts: Designed and established a comprehensive merchandising training program tailored for store staff. • Process Optimization: Supported the implementation of an efficient spare-parts management process across all Free Standing Stores.
At wh-partner, I drove procurement consulting projects across multiple industries, quickly taking on end-to-end project ownership as a Junior Consultant. Key responsibilities included: • Procurement Consulting: Supported clients across automotive, medical technology, adhesives, and chemicals in end-to-end procurement optimization, including supplier research, RFQ management, and data analysis. • Kanban & Supply Chain: Led an independent sub-project focused on procurement optimization through Kanban implementation. • Tender Management: Independently managed sourcing processes across multiple product categories, including cable assemblies, filter systems, electronics, and C-parts. • Data & Reporting: Collected, analyzed, and presented inventory and sourcing data, including SAP data maintenance and results presentation to clients. • Content & Knowledge Management: Authored a wh-partner newsletter covering "Global Sourcing in China" and "Blockchain in Procurement," and independently onboarded new interns. • Digital & Communications: Researched and conceptualized improvements to wh-partner's online presence, including website and social media channels.