Singapore, Singapore
Hello! I'm Jessica, a Diploma in Pharmaceutical Science graduate, specialising in Pharmacy Practice. I’m passionate about healthcare and research, and I’m driven by curiosity and a desire to grow. I enjoy exploring both lab work and pharmacy practice, and I’m always looking for opportunities to learn, contribute, and make a positive impact.
Provided high-quality customer service in a fast-paced environment, ensuring efficient and friendly interactions with customers. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞𝐝: • Accurately took customer orders, processed transactions, and handled both cash and digital payments. • Prepared and assembled food orders in compliance with food safety and quality standards. • Maintained cleanliness of the restaurant, including dining and kitchen areas. • Collaborated with team members to achieve service targets and improve overall customer satisfaction. • Handled customer inquiries and resolved issues to ensure a positive dining experience.
• Rotated across Production, LC-MS Analysis, and Clinical Trials departments, gaining exposure to GMP-compliant plant-based biopharmaceutical workflows. • Observed plant-based protein extraction processes and quality control procedures in cleanroom laboratory environments. • Supported LC-MS documentation and data entry, ensuring accurate recording of analytical results. • Developed an understanding of end-to-end biologics development, from production and quality control to clinical trial preparation.
𝐃𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭 𝐨𝐟 𝐂𝐡𝐞𝐦𝐢𝐬𝐭𝐫𝐲, 𝐅𝐚𝐜𝐮𝐥𝐭𝐲 𝐨𝐟 𝐒𝐜𝐢𝐞𝐧𝐜𝐞 • Conducted a 20-week research internship focused on the synthesis of Pinocembrin-based xanthine oxidase inhibitors and unnatural flavonoid derivatives using multi-step organic synthesis techniques. • Performed extraction of bioactive compounds from Boesenbergia rotunda (Krachai) as part of natural product research and compound development. • Purified and analysed compounds using column chromatography (Sephadex; Hexane/Ethyl Acetate systems), Thin Layer Chromatography (TLC), and Nuclear Magnetic Resonance (NMR) spectroscopy to confirm compound purity and structure. • Applied systematic problem-solving to optimise reaction conditions and purification strategies during iterative compound development. • Collaborated effectively in an international laboratory environment with mentors from diverse backgrounds. • Maintained high standards of laboratory professionalism, including PPE compliance, reagent management, laboratory housekeeping, and detailed experimental documentation to support reproducible research outcomes.
Supported daily store operations while providing excellent customer service and product knowledge. I assisted customers with tailored advice on over-the-counter items and specialised Japanese beauty products. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞𝐝: • Welcomed and assisted customers, offering personalised suggestions and product recommendations. • Guided the use of over-the-counter products and Japanese beauty items. • Performed cashiering duties, handling cash, cards, and digital payments accurately. • Maintained store presentation, restocked shelves, organised displays, and carried out housekeeping to ensure a clean shopping environment. • Supported stock management, such as forwarding of goods on shelves and receiving of orders. • Promoted ongoing store promotions and actively encouraged customers to sign up for the membership program. • Assisted with promotional setups, seasonal campaigns, and with the opening and closing of the store. • Worked collaboratively with team members to achieve sales and service targets. • Resolved customer inquiries and concerns with professionalism to ensure satisfaction.
• Managed club funds, ensuring efficient allocation and utilisation. • Maintained accurate financial records for tracking and reporting. • Provided feedback on budget allocation for projects. • Procured goods and services cost-effectively while maintaining quality. • Oversaw project expenditures to ensure alignment with approved budgets. 𝐄𝐯𝐞𝐧𝐭𝐬 𝐟𝐚𝐜𝐢𝐥𝐢𝐭𝐚𝐭𝐞𝐝/𝐚𝐬𝐬𝐢𝐬𝐭𝐞𝐝 𝐢𝐧: • Applied Science Studies Club AGM 2024 • Blood Donation Drive (July 2024 & Feb 2025) • ASCSC Subcommittee Bonding Camp 2024 • NICHE Subcommittee Camp 2024 • ASC Alumni Homecoming 2024 • IITxASC Healthy Lifestyle Week 2024 • ASC Scares 2024 • A-Guides Camp 2024 • TP Open House 2025 • ASC Sports Day 2025 • Orientation Leadership Training Camp 2025 • ASC Year 3 Graduation Party 2025 • ASC Freshmen Orientation 2025 • ASC Graduation Ceremony 2025
As a Student Ambassador for the Global Studies Overseas Study Trip (GSOST), I served as a representative of the programme, acting as a bridge between the GSOST team and the wider student community, particularly incoming Global Studies students. Student Ambassadors assist with outreach and the promotion of the overseas study trip option, encouraging peers to explore international learning opportunities.
As a Peer Tutor for the Effective Communication module, I supported students in enhancing their communication skills through personalised guidance and feedback. I assisted my tutee with assessments such as article writing and webinar sharing, helping them apply strategies related to tone, style, vocabulary, and visual aids. My role involved clarifying concepts, offering constructive critique, and empowering him to express his ideas clearly and confidently in written and spoken formats.