Washington DC-Baltimore Area
I love the satisfaction of helping others. If I can make someone's day, I am the happiest person alive! As a recent graduate, my objective is to integrate the scientific knowledge I've acquired with the practical experience I've gained over the years in administrative and customer service. My long-term goal of researching, innovating, and promoting new medical technologies pushes me to increase my overall practical experience in scientific labs and to sharpen my administrative skills to better service consumers in the medical field.
• Serves as main point of contact for all University employees and faculty seeking information relating to Human Resources and /or Benefits • Manages and maintains an updated inventory of forms, publications, and information • Assists in the preparation and delivery Benefits Orientation as well as other wellness events and promotional programs • Triage all internal and external requests and/or concerns, referring as necessary to those better handled by a benefits analyst, another department, or associated vendor • Maintains proficiency in the use of the Georgetown Management System to ensure accurate processing of benefit enrollments and/or changes
Creates and implements systems to improve office flow, revises the customer service support operations procedures and manuals,collaborates with other departments to prepare reports and complete special projects, inventories office supplies as well as staff data
Performs all clerical and administrative duties, interacts with staff on all levels to maintain safe, clean, and welcoming property, schedules property tours, reserves amenities, secures and maintains inventory of packages and keys
Proctored multiple professional examinations, provided office reception and information technology support, greeted candidates, performed basic security checks, utilized biometric software for candidate validation and information updating.
Created and delivered basic math and english workshops, assisted students with study skills and standardized testing, provided office reception, sorted and filed academic materials