Jess Alexander, M.S.

Attorney Talent Operations Data Specialist @ Ropes & Gray

Schaumburg, Illinois, United States

About

With over seven years of experience in higher education and legal services administration, I am a versatile and adaptable professional who thrives in dynamic and collaborative environments. My core competencies include data analysis and reporting, project management, policy development, and academic advising. As a Legal Services Administrator at Ropes & Gray LLP, I support the paralegal department with various operational and strategic tasks, such as preparing and distributing reports, overseeing the hiring cycle, maintaining trackers and databases, and collaborating with team leads. I am passionate about delivering high-quality service and enhancing efficiency and productivity for the department and the firm. In my current role, I leverage my skills in Tableau, Excel, and Relativity to create and maintain regular reports relating to paralegal billable hours, and all hours worked. I also compile and analyze data and metrics for various department teams to ensure department goals are being met. Additionally, I manage the NDA intake process for the entire firm, ensuring compliance and accuracy. Furthermore, I contribute to the Program Paralegal hiring cycle, from screening resumes to conducting interviews to onboarding new hires. I enjoy working with a diverse and talented team of paralegals, attorneys, and administrators, and I am always eager to learn new skills and take on new challenges.

Experience

  • Attorney Talent Operations Data Specialist at Ropes & Gray LLP
    Jan 2025 - Present · 1 yr 7 mos

    Data Analytics - Provides meaningful data-driven analyses and other administrative support to assist firm leadership with annual review and performance management process, partnership promotion process and counsel and career attorney programs. - Develops and maintains tracking spreadsheets, builds ad hoc reports and assists with Attorney Talent data projects as needed. - Documents, refines, and maintains best practices and templates for data management and analysis using the firm’s reporting systems. Compensation - Supports the compensation process of all non-partner attorneys, including review and manipulation of hours data, helping to set compensation packages for new and transitioning attorneys, and providing critical support for the year-end bonus process and bonus dashboard. - Implements and maintains compensation reporting tools including the salary modeling tool and bonus calculation tool. - Initiates data gathering for participation and completion of salary surveys conducted by third parties.

  • Legal Operations Coordinator at The Heico Companies LLC
    Feb 2024 - Jan 2025 · 1 yr

  • Legal Services Administrator at Ropes & Gray LLP
    Mar 2020 - Feb 2024 · 4 yrs

    - Project Management/Legal Recruiting: Managed Program Paralegal Hiring cycle from beginning to end; including but not limited to; tracking and managing candidates in real time, updating trackers and generating reports daily, organizing interviews, communicating with hiring managers weekly, and collaborating with HR moving into the on-boarding stages. - Data Analysis/Data Reporting: Build and maintain weekly, monthly, and quarterly reports of paralegal hours using Excel and Tableau to show workflow of the group and analyze trends. - Provide direction and oversight as team co-lead for various firm-wide teams; DocuSign, Remote Notary, NDA Intake. Distribute monthly metrics related to those teams.

  • Academic Advisor at University of Illinois at Chicago
    Nov 2017 - Mar 2020 · 2 yrs 5 mos

  • Academic Success Specialist at Arizona State University
    Oct 2016 - Oct 2017 · 1 yr 1 mo