Jess Ng

Product Design Leader · Formerly Culture Amp, Envato

Greater Melbourne Area

About

I build products that solve real problems and lead the teams that thrive while doing it. I lead design from vision to delivery, transforming complex challenges into measurable user value within fast-paced, high-growth environments. What I'm known for: - Translating ambiguity into direction. Creating a clear product vision and strategy that aligns teams and rallies stakeholders - Leading through change. Driving high-stakes initiatives that deliver customer value and measurable impact under constraints - Systems thinking that scales. Designing holistically for the ecosystem, creating scalable patterns that drive accessibility, maintainability, and long-term product health - Building AI products with intent. Shaping AI-powered experiences that balance speed, quality, and real user value How I lead: - Balance strategy with craft. I set direction while staying close to the work, getting hands-on with design decisions, and ensuring we ship with both speed and quality - Bias for action. Building alignment through rapid iteration, not endless planning. Confidence comes from shipping, learning, and adjusting together - Work without boundaries. Promoting cross-functional collaboration where impact matters more than titles

Experience

  • Growth Product Design Leader at Employment Hero
    Jun 2026 - Present · 2 mos

  • Product & Design Advisor at null
    Dec 2025 - Present · 8 mos

    Partnering with founders and early-stage startups on strategy, positioning, design execution, and AI-native workflows. Helping them ship better products, faster.

  • Culture Amp (7 yrs 5 mos)
    • Director of Design
      Oct 2021 - Dec 2025 · 4 yrs 3 mos

      - Develop and execute the vision and strategy for the Culture Amp Performance product, in collaboration with product and engineering leaders - Build and lead a team of designers to deliver high quality user experiences within dynamic product teams - Foster a strong design culture across the organisation, collaborating other design leaders - Become a subject matter expert by deeply understanding customer needs, business insights, competitor landscape, and current market trends - Cultivate a high performing culture across the portfolio through close collaboration with Product and Engineering counterparts - Ensure smooth delivery through ongoing roadmap prioritisation and team resource management

    • Design Operations Lead
      Jan 2021 - Oct 2021 · 10 mos

      - Partner with design leaders to hire, develop and retain design talent within the organisation - Level up design processes and mature product practices to raise the design standards of the evolving product - Scale and nurture a vibrant product design culture - Promote a design-centric culture across engineering, product and other disciplines throughout the company

    • Lead Product Designer
      Aug 2018 - Jan 2021 · 2 yrs 6 mos

      - Serve as a cross-functional leader, advocating for design across multiple product teams - Mentor and coach designers in the team to elevate UX standards - Lead end-to-end projects, resolving intricate challenges through research, analysis and innovative thinking - Ensure team engagement and maintain high standards of delivery quality

  • Senior UX Designer at Envato
    Jun 2014 - Aug 2018 · 4 yrs 3 mos

    Design lead overseeing the buyer experience for the Envato Market platform and Envato Elements subscription service, where millions of people buy and sell creative assets. - Drive end-to-end initiatives from research, design explorations, testing, and supporting development through to delivery - Manage and mentor a team of designers across multiple product teams, managing design needs and roadmap priorities - Transform team cultures into user-centric problem-solving teams by integrating research and best-practice design processes - Collaborate closely and build strong relationships with cross-functional leaders in planning and prioritisation efforts - Facilitate and coach iterative and continuous product delivery in collaboration with other coaches

  • UX Mentor at CareerFoundry
    Feb 2015 - Jan 2017 · 2 yrs