Frauenkirchen, Burgenland, Austria
Experienced IT Service Manager with over 25 years’ expertise in managing complex database environments across both public and private sectors. I currently oversee hundreds high-availability SQL installations, supporting Austria’s national toll and motorway infrastructure with 99.9% uptime. My core strengths lie in leading enterprise-scale database migration projects on-premise and cloud-based - with minimal service disruption. I bring deep knowledge of ITIL-aligned service delivery, vendor coordination, business continuity, and cross-functional team leadership. Previously, I spent over two decades with Coca-Cola, supporting operations in 24+ countries. I have a strong track record of bridging technical delivery with strategic outcomes, resulting in high-performing, resilient systems and measurable business impact. Key Skills: SQL Server, Informix, Oracle, AS/400 Cloud migrations (Azure, SaaS/IaaS) ITIL Service Management Data warehousing, Power BI, analytics Leadership, vendor engagement, international teamwork
In my role as a Service Manager at ASFINAG, I am responsible for overseeing the availability, performance, and operational integrity of our database systems. I manage a variety of database platforms, ensuring they operate securely, efficiently, and with high reliability.
Designed and implemented data warehouse architectures Conducted complex data analysis to support business strategy and decision-making Delivered forecasting tools for business planning and trend analysis
Self-Employed Photographer & Videographer. Produced commercial and cultural content for companies including Coca-Cola and Booking.com Active participant in European music and culture scenes
Led international development teams across Europe and Asia Developed mobile-enhancing systems and delivered projects on time and on budget Improved internal digital collaboration and innovation initiatives
Developed RPG applications for sales, logistics, and production on AS/400 platforms
Maintained and operated AS/400 systems supporting business operations