Mercer Island, Washington, United States
20+ years of IT network, system and management professional experience (4 years in Healthcare Industry, 6+ years in Legal Industry, 5+ years in High Tech Industry, 7+ years in IT management.) Professional Certifications: CCNP, CCNA, MCSE, CCSE, CNE MS in Computer Science - University of North Carolina (5/03) Executive MS in Information Management - University of Washington (8/15)
* Responsible for the network architecture makeover - create a hub and spoke network topology with 5 remote locations * Amazon AWS Cloud migration project - 5 VPCs (R&D Production, R&D Test, IT Production, IT Test, Customer) - AWS Direct Connect (10G Allstream VPLS) with a transit gateway to connect VPCs - IP address ranges and spaces - Migrate the virtual DNA sequencing instruments to Amazon EC2 - Implement Amazon Remote Connect Gateway to access instances remotely - Work with stakeholders to determine the cloud data retention policies - Work with an Amazon solution architect to create a AWS Control Tower to enforce retention and authentication policies. - Implement Amazon Volume Gateway for storing R&D data - Using Qumulo storage cloud replication to sync data between on-prem and AWS S3 * Upgrade 8 WAN connections from 800M to redundant 10G VPLS circuits * Upgrade 5 Internet connections from 100M to redundant 10G connections * Upgrade 5 of Cisco ASA firewalls to 10G Fortinet firewalls and support 500 VPN concurrent connections for working from home initiative * Clean up out-of-date OSPF routing table * Re-architect the internal LAN IP address design and standardize the VLAN and subnets IP address space * Build a new Bothell data center from scratch within 3 months of deadline (cooling, networking, power, security and monitoring) * Deploy 18 Cisco Meraki MS350 (1Gb) and MS460 (10Gb) L2 switches, Cisco C4600X L3 router and Meraki MR52 Access Points * Design Mitel phone system architecture to replace Cisco Call Manager VoIP system * Responsible for building the Moses Lake colocation data center for business continuity and disaster recovery purpose * Deploy a R&D data center with 4 Dell Servers, Nimble storage and VMware 6.5 enterprise * Replace all 11 conference room's Cisco telepresence with Zoom meeting
• Responsible for the daily help desk onsite and remote computer/hardware and application/software support • Design and manage ShoreTel VoIP phone connectivity, user account creation, extension assignment, voicemail, call trees and ShoreTel teleconferencing • Video conference technology support with BlueJean and PulseSecure • Design and implement LAN Switches (VLAN assignment), Access Points (Signal Strength Testing) and Mobile Device management with Cisco Meraki • Manage Windows Server 2012 / Office 365 Active Directory users and groups administration, Group Policy and Printer assignment • Research, design, transition and migrate firm’s previous On-Premise document management system to Cloud (NetDocuments) • Design and implement Nimble Storage Snapshots to replace file-level daily backup / Zetta (ArcServe) to perform VMDK offsite CLOUD disaster recovery backups • Establish technical standards and ensures a adherence to the security, privacy and regulatory compliance of all systems, including mobile and portable technology • Practice asset management for IT hardware, software, licenses and equipment • Coordinate the needs of functional departments and establishes priorities for feasibility studies, system design and implementation • Manage financial aspects of the IT department, including purchasing, budgeting and budget review • Supervise the development and implementation of all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and server provision • Led strategic planning of the information and technology systems of the organization and the execution of technology strategy for network infrastructure, technology platforms, enterprise and desktop applications, hardware and security • Manage IT staffs, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions • Negotiate and administer vendor, outsourcing, and consultant contracts and service agreements
• Responsible for teaching, preparing lecture notes, and hands-on labs for Cisco Networking Academy o CCNA R&S: Introduction to Networks o CCNA R&S: Routing and Switching Essentials o CCNA R&S: Scaling Networks o CCNA R&S: Connecting Networks
• Responsible for engineering and support of multiprotocol routers, multilayer switches, network security devices and network management systems and is responsible for tier 2 support for installing, maintaining and supporting LAN, WAN, VoIP infrastructures, and a video analytics system at all customer sites • Serves as an expert contributor, subject matter expert, and resource on infrastructure related projects, and provides IT Infrastructure consulting services to client’s IT department • Acts as technical support to assist other parts of the client’s IT Department in resolution of faults. Analyze and resolve complex faults on the network to meet defined service levels • Design and implement Office365 email, file and SharePoint migration projects • Responsible for design, install and support virtual desktop and virtual application remote printing. • Implement VMware Horizon View 6.2, Microsoft Remote Desktop Services, Nimble Storage, FreeNAS SAN, DataCore SAN, and VMware vSAN as the storage backbone of the virtual desktop and application infrastructure. • Design, implement and support Bring Your Own Devices, BYOD (iPad, iPhone, Mac Air, Macbooks, Android Tablets, smart phones and Chromebooks) initiatives for many different clients via VMware Horizon View Virtual Desktop Infrastructure • Performs duties in Windows Active Directory, domain controllers, DNS/DHCP/FTP and LDAP. In addition, provides Tier 1 technical support on physical and software firewalls, encryption devices, and multifactor authentication • Responsible for documenting system configurations, policies, procedures and standards