Hong Kong SAR
Results-driven Senior Event Coordinator with over five years of experience managing large-scale exhibitions and complex partner networks. Specialist in high-volume logistics, successfully securing operations for 500+ pax events and managing databases for thousands of participants. Adept at bilingual content production, video editing, and visual merchandising to enhance brand presence at international-scale activations.
• Oversaw end-to-end planning, coordination and execution of 40+ large-scale events and exhibitions (up to 500+ attendees), serving as primary point of contact for organizers and ensuring seamless collaboration • Handled customer enquiries, gathered event details and requirements, reported to supervisors and proposed improvements for better efficiency • Utilised previous event records to streamline planning, developed detailed event plans including timelines, budgets (HK$20K–$80K) and resource allocations, achieving 100% on-time delivery and zero incidents • Maintained accurate and detailed records of all planning, set-up and coordination for future reference and recurrent events • Provided event agendas and outlines for meetings with customers and internal teams; monitored event progress and maintained long-term customer relationships • Upsold additional services and resources to maximize event value while minimizing costs through efficient vendor coordination and budget control • Collected post-event feedback from participants and organizers, analysed results and implemented improvements for future events
• Served as the primary point of contact for 30+ external stakeholders, including community leaders and elderly centres, fostering seamless collaboration and strategic resource allocation • Maintained a central database of 2,500+ participants, delivering comprehensive analytical reports on facility utilisation and outreach performance • Directed the full-cycle planning and execution of 40+ major community campaigns, expertly managing on-site operations for events that engaged over 10,000 participants • Provided hands-on supervision of contractors, vendors and content delivery teams to guarantee timely delivery of high-quality project materials and event setups • Administered event micro-budgets of up to HK$80K with complete financial compliance, producing transparent reports that reinforced public accountability • Developed and produced 35+ bilingual educational videos, translating complex institutional messages into clear, accessible content for diverse community audiences
• Created 25+ corporate training videos and retail event content, directly boosting staff product knowledge and in-store sales performance • Redesigned window displays and in-store event hotspots across 12 branches to align with brand standards and enhance customer engagement • Delivered on-site training workshops for 40+ frontline staff, ensuring 100% adoption of new service and merchandising protocols
• Conducted 40+ store observations to audit service standards, identifying critical sales friction points and presenting data-backed enhancement reports to channel managers.