San Diego County, California, United States
Versatile Product and Project Manager with proven track record of successful commercial product launches. Expertise in customer management and new product introduction, in-market product lifecycle management and working with geographically distributed cross-functional teams. • Product management: Customer to Product requirement definition (PRD/MRD), Usability analysis and testing, Market analysis, Business case assessment, Roadmap development, Product concept initiation thru EOL • Project Management: Detailed product plan and schedule development, risk analysis, SOW analysis and development, RFP management and execution, Quality gate and milestone reviews • Customer Management: New Product Introduction (NPI), channel partner and sales training, Feature and Requirement lock-down and negotiation, In-Market product (life-cycle) enhancements and cost reduction - Global Product Launch Experience - AOP planning and monthly revenue forecasting - Software Application Management (Agile) - Vendor Contract Management (SOW) - Excellent communication, presentation, negotiation and team building skills
-Responsible for life cycle of all aftermarket product categories from ideation to launch for domestic and international customers. -Develop strategies and initiatives to maximize sales opportunities by analyzing market trends and sales performance data. -Responsible for monthly sales forecast for accessory product line. -Provide communications and training to channel partners and internal sales staff. -Responsible for pricing and EOL planning. -Development of project and GTM plans to ensure New Product Introduction (NPI) schedules are met. -Cross-functional interaction and planning with Engineering, Purchasing, Production Manufacturing, Quality, Finance, Marketing and Sales departments.
• Transition to Microsoft as part of Nokia acquisition in 2014 • Product management responsibility to include product definition and positioning, value proposition, product lifecycle development, product acceptance and commercial launch • Extensive experience with all phases of mobile phone development, operator customization, market launch, go-to-market planning, sales training and market launch asset development. • Identified and drove usability and user-interface changes for native application experiences • Directed development and content changes for 3rd party applications to improve consumer experience • Product Manager for Lumia 640, Lumia 830, Lumia 1320, Lumia 1020, Lumia 925 and Lumia 900 • Experience in both Operator and Open Market product distribution • Global product launch (6155i, 6155 and 6152) to S. America, China and Asian markets. • Voice of customer to guide R&D teams for product design, launch color, ramp-up volume planning, and feature definition • Developed and presented product sell-in decks to key customer interfaces as part of product ranging decisions • Developed training material for internal stakeholders and conducted train the trainer sessions for 100+ individuals on key product features, capabilities and specifications in preparation for product launch • Collaborate on consumer research studies to define usability, KSPs, design and color • Analyze product development trade-offs to maximize consumer benefit with business targets - BOM and Gross Margin • Defined ‘total product offer’ to include pre-loaded applications, store-front applications, gaming and in-box sales package contents • Develop external messaging and FAQs in support of commercial launch events • Understanding of factory operations to include product packaging, ramp-up operations, logistics and shipping • Responsible for mentoring and coaching
• Established local position as CDMA accessory manager to interface with internal global counter-parts to ensure alignment and development of Nokia global accessories with CDMA products • Key interface between accessory product managers and local product managers to ensure alignment, compatibility, value proposition and availability between accessories and devices • Managed relationship between Nokia and SmithMicro (including contract review and negotiation) to develop an exclusive connectivity software package under the Nokia brand
-Designed and developed requirements management process and database (DOORS) architecture to implement center wide process for managing all customer requirments -Conducted internal training on process and tools at various Nokia sites