Sun Prairie, Wisconsin, United States
30+ Years’ experience in distribution center and operations management / Year-over-year success reducing costs and improving performance through continuous improvement & Kaizen methodology / Passionate mentor of people and developer of bench strength / I improve on-time delivery, labor efficiency, freight expense, and product integrity / Strategic planning and execution.
Oversight of operations and support teams in the Darien, Wisconsin Cold Storage facility. Responsibilities include executive leadership support for all on-site employees, budgetary oversight for expenses, guidance for employee support activities and direction for business related endeavors for on-site employees. Reduced headcount & increased on-time performance of entire facility. Participation in facility SQF (Safe Quality Food) Certification 2018. UNION Labor facility. Safety, OSHA / HAZMAT responsibility.
Responsible for day-to-day operational management, inventory control, hiring, facility optimization and product distribution to retail and e-commerce customers in a fast paced and high volume 24/7 automated distribution center. Overall management of External 3PL relationships on a day-to-day basis, analyzing key performance metrics versus budgeted goals. P&L responsibility, forecast generation, inventory integrity and SOC reports compliance, purchasing of warehouse consumables. Implemented key initiatives reducing labor expense by 11.1%, freight spend by 2 1/2% of total gross sales and staff turnover by 25%. Manage departmental Kaizen and continuous improvement programs. Reduced pick & pack error rates by 40% while producing faster order turnaround time to a same day shipping standard, from previous 48 to 72 hour standard. Oversight of company logistics including TL, LTL and small parcel vendors. Led negotiations, managed performance and budgets. Planned and executed new warehouse management system, distributed order management system and RF and scan capabilities. Managed and executed RFP and execution of outsourced fulfillment in a bi-coastal 3PL supply chain network, reducing inbound expense and outbound time in transit efficiency. Oversight of company’s Reverse Logistics, Returns, QA audit and RMA process along with inventory refurbishment department. Initiated & enforced company supplier / vendor compliance programs reducing inbound receiving department staff by 10%. Led Safety Committee and OSHA compliance programs achieving 1100+ days with zero OSHA recordable injuries with oversight and hands-on training of material handling equipment operations.
Responsible for daily order fulfillment and departmental leadership of 75 / 250 employees (non-peak/ peak), five non-exempt leadership reports and second-shift operations in a 1.2 million square foot state-of-the-art direct-to-consumer order fulfillment facility, managing all aspects of the department’s direct-to-consumer inbound and outbound operations. Responsible for department budgets and P&L performance. Labor force management, inventory control and responsibility. Originally managed outbound operations of Macy’s online distribution center, then quickly promoted to overall manager of cosmetics and beauty departments. Managed multi-shift operations in a diverse environment.
Wareking Distribution Inc., a third-party logistics provider based in Middle Tennessee servicing retail and direct to consumer industries and consulting mid-size companies with operational needs. Consulted with organizations having an operational gap in their management Consulting operations in NC, KY, AR and TN specializing in process improvement, inventory control, KPI implementation, labor relations and strengthening corporate culture. Opened 9 Distribution Center Fulfillment locations for a National DVD & Video Game Distributor. Negotiated all lease, purchase and vendor agreements throughout the U.S. Managed operations exceeding company’s distribution goals, customer service initiatives and shipment accuracy of 99.5 %. Prepared forecast and annual operational budgets. Managed year-end physical inventory audits and reconciliations. Maintain metrics and analyze data to assess performance and implement improvements and cost-saving opportunities. Redesigned multiple warehouse processes reducing delivery time by 75% and reverse logistics cycle time by 45%.