Jerry Yanez IV

About

Strategic Operations Manager experienced in aligning technology solutions with business objectives, improving operational efficiency, and strengthening partner relationships to deliver measurable impact. Reinventing Business Travel ● Operational Strategy & Execution ● Vendor & BPO Relationship Management ● Data-Driven Decision Making ● Performance Metrics & SLA Compliance ● Process Optimization & Automation ● Cost Reduction & Efficiency Improvement ● Client & Stakeholder Communication ● Team Leadership & Staff Development ● Travel Program Management ● Technology Adoption & Training ● Learning & Development ● Research & Analytics

Experience

• Travel Support Manager at Rippling
  May 2026 - Present · 3 mos

• Navan (7 yrs 4 mos)
  • Partner Operations Manager
    Feb 2024 - Feb 2026 · 2 yrs 1 mo

  • Sr. Travel Operations Analyst
    Oct 2021 - Feb 2024 · 2 yrs 5 mos

  • Travel Operations Analyst
    Jan 2020 - Oct 2021 · 1 yr 10 mos

• Guest Advocate at Target
  Oct 2020 - Dec 2025 · 5 yrs 3 mos

• Corporate Lead Consultant - Traveler Experience at Carlson Wagonlit Travel
  Mar 2005 - Nov 2018 · 13 yrs 9 mos

• Quality Assurance Specialist at Calling Solutions Inc.
  Jun 2002 - Mar 2005 · 2 yrs 10 mos