City of Johannesburg, Gauteng, South Africa
• Experience in information technology and general Projects and Programme management, understanding project management and solution delivery methodologies such as Prince 2, waterfall; and agile, leading teams and assist in requirements analysis, planning, executing, resourcing, monitoring and reporting. • Ability to plan and execute Projects or Programme of any magnitude whether Information Technology, Business (Sales, Marketing, CVM, CX, Digital, Payments, Legal, Regulatory and Payments); or any General Projects. • Experience in managing C-suite and executive level stakeholder management. • Experience in managing (direct reports) diverse team and from various geo-locations. • Ability to train and mentor junior and intermediate resources to become seasoned project managers. • Hands-on technical skills such as system configuration, testing, training and support
• Providing leadership and managing Project Managers. • Defining strategy, governance, and forward plans for the Programme. • Resource allocation. • KPI definition and benefit realization. • Managing strategic and high-profile projects and Programme. • Working with the C-suite and executive team.
• Managing and directing small and complex Projects. • Manage project risks, assumptions, issues and dependencies. • Communicate to various stakeholders on a regular basis even at ExCo level. • Manage project governance and ensure that projects are compliant. • Build solid relationships with the stakeholders and project teams. • Managing engagement between various Business stakeholder. • Support Programme Manager and lead Programmes. • Present to SteerCo and ExCo frequently.
Client: Multichoice Corporate Africa Functions & Responsibilities: Coordinating and facilitating Projects for a client (Multichoice Corporate Africa). Plan and manage project deliverables. Managing engagement between Business and Information Technology Department. Managing technical teams (application support, config, testers and developers) workload, priorities, and capacity. Representing technical teams in business and project review meeting. Providing weekly status report to the stakeholders. Engaging with product owners about project status and progress. Coordinate UAT and Post-Production support Produce project closure report Manage handover process to support teams Coordinating expectations between, Business Analysts, Account Managers, Developers, Testers, Project Managers and Operations teams. Achievements: Leading the Newsletter team and responsible for the technology content for the newsletter. Managing and facilitating key projects to help the client achieve value strategy objectives for the current year
Functions & Responsibilities - SAP CRM: Collect requirement from users and business Create business and functional specifications Create test plans and user training materials Engage business stakeholders on processes and requirements Provide support and training to users Using incident management systems to ensure user satisfaction Work within SLAs and ensure that we always meet them Configure the SAP system according to the requirements to ensure user satisfaction Maintain Master Data and Product pricing Develop pricing calculation using Java coding Help in other Products Specialist areas like Business Partner configuration, Transactions and Billing, Products Maintenance for all Vehicle Finance Products, and All Pricing related activities. Perform special point of contact duties on daily bases to help user accelerate customer queries resolution. Help with the user work around solutions for business problems Configuration of Middleware Achievements: I was one of the 30 delegates from Barclays Africa to help design The Bank of the Future: Programme for 2015 funded by the CEO of RBB. Successfully co-founded Toastmasters Club for Absa group technology. Co-founded and Running a CSI programme to help North-West University students pay their outstanding fees.
Environment: R3/ECC6.00, CRM 4.0/CRM 7.0 Functions & Responsibilities - SAP FI: Responsible for master data management Configuring, maintaining and provide support for general ledgers Configuring, maintaining and provide support for account receivables Configuring, maintaining and provide support for account payables Configuring, maintaining and provide support for asset accounting Configuring maintaining and provide support and running payment programs Analyze and support lease account engine Responsible for archiving, balancing and analyzing special purpose ledger Responsible for enhancing number ranges Responsible for month-end and year-end runs Analyze and Run of accrual/referral program Responsible Configuring, running and supporting Clearing programs
Functions & Responsibilities – Project Management: Initiate the Project Allocate resources and budget Manage resources and time Manage stakeholders’ expectations Experience in both the infrastructure and system project management Implementation of the project Migration and cut-off planning Post-implementation support and handover
Worked as a part-time data capture for academic administration and also helped students with registration process.