Marilao, Central Luzon, Philippines
🎯 Remote-First Project Manager with 15+ years driving operational excellence across 7+ industries 🚀 What I Do: ✅ LMS Implementation & Management ✅ ClickUp Workflow Optimization ✅ Remote Team Leadership (8+ years exclusive remote work) ✅ Business Process Improvement (Kaizen & Six Sigma) ✅ B2B SaaS Project Delivery 💼 Current Focus: My approach combines technical proficiency with clear communication, ensuring stakeholder alignment and superior project outcomes. I've successfully led cross-functional teams across North America and Asia-Pacific, establishing Single Sources of Truth (SSOT) that drive efficiency and accountability. 🏆 Key Achievements: • ClickUp Verified Power User with Expert & Admin Certifications • Successfully managed global teams across Canada, Philippines, and beyond • Established Single Sources of Truth (SSOT) for multiple organizations • Led end-to-end LMS implementations for business consulting firms 🎮 When I'm Not Managing Projects: I'm building PCs, collecting Gunpla, or sharing the perfect meme to boost team morale. Currently open to both full-time remote opportunities and freelance projects. Let's connect and discuss how I can help streamline your operations! #ProjectManagement #RemoteWork #ClickUp #ProcessImprovement #TeamLeadership
• Deliver comprehensive project management services for international clients • Implement ClickUp workflows that reduce project delivery time by 30-40% • Provide business process improvement consulting with Six Sigma methodologies • Manage remote teams across multiple time zones • Maintain 100% client satisfaction through clear communication and attention to detail
Key Achievements: - Led and managed end-to-end projects for creating and implementing Learning Management Systems (LMS). - Coordinated video asset development and integration within the LMS, ensuring alignment with project objectives and quality standards. - Administered Google Workspace tools, overseeing user accounts, permissions, and access controls. - Utilized ClickUp as the primary project management tool, implementing customized workflows to streamline project processes. Responsibilities and Accomplishments: Project Leadership: - Planned and executed LMS creation projects, collaborating with cross-functional teams for successful delivery. - Established and maintained project plans, timelines, and resource allocation for LMS projects, ensuring on-time delivery and stakeholder satisfaction. - Conducted regular project status meetings, providing updates to stakeholders and addressing any issues or concerns. Video Asset Management: - Coordinated the development and curation of video assets for online learning. - Implemented efficient workflows for video production and integration into the LMS. - Ensured compliance with quality standards and best practices in LMS development and video asset coordination. Google Workspace Administration: - Managed Google Workspace, overseeing user accounts and permissions. - Troubleshot issues and stayed informed about updates and best practices. ClickUp Project Management: - Used ClickUp for project planning, tracking, and reporting. - Implemented customized ClickUp workflows to meet project requirements, enhancing team collaboration and efficiency. - Trained team members on ClickUp functionalities for effective project management. Stakeholder Communication: - Developed and maintained strong relationships with key stakeholders. - Fostered effective communication and collaboration.
I lead the operations team at Sales for Life and enable the entire global team to work together efficiently. My mantra is “CUSTOMER FIRST”. With a strong background in project management, I help craft company policies and procedures that allow us to provide a superior customer experience to clients worldwide. My passion is to help scale all operations so that we can make our internal team more productive, thereby increasing our ability to transform our clients to make a broader impact. Success is not final, failure is not fatal: it is the courage to continue that counts. Operational Success| Business Process Optimization| Systems Implementation
*Functioning as the main point of contact and the primary person responsible for keeping our customers and field-technicians happy, for the specific product portfolio. *Updating CRM, admin, or HRM, etc. (multiple steps involved per process) *Responding to customers and resolving their issues or answering questions in a timely manner and documenting all communication in Zendesk and/or our in-house app *Communicating with a responsive and friendly team player between many teams and departments of the organization *Working with our Category Managers or General Contractor and team to troubleshoot and resolve issues (e.g., scheduling conflicts, customer preferences, supply issues, etc.)
Processed downstream Service Orders and coordinated with different functional groups. Handled escalation queries. Conducted Customer Satisfaction Surveys. Participated in User Acceptance Training for new System Software.