Porto Metropolitan Area
Multilingual Hospitality professional seeking a senior management role in luxury hospitality. Proven track record of hotel Development, Expansion, Operations and Asset management, and successfully leading hotel and restaurant preopening projects in Argentina, Brazil and Portugal. Excellent financial skills and a passionate leader and team builder. Available for world-wide travel. Key Skills · Operational experience in areas such as rooms, food and beverage, events, wellness. · Extensive UHNWI guest relations experience. · Deep understanding of hotel finance, with full P&L and forecast ownership. · Profound knowledge of hospitality software and platforms. · Analytical mind, enabling interpretation of multiple data into comprehensive reports. · Commercial focus through AI-assisted revenue management. · Multi-property leadership. · Pré-opening and expansion technical coordination: liaising with architects, engineers, consultants and construction management. Languages Dutch Native English Native Spanish Full Proficiency Portuguese Full proficiency French Working Knowledge German Basic Knowledge
Luxury Hotel Management for a Chinese hospitality business, owning several concepts in Portugal, Taiwan and Singapore • Performed feasibility study for two new projects and planned pre-opening timelines. • Opened a speakeasy bar and managed simultaneously the pre-opening of a 5* boutique hotel. • Contracted Hospitality software such as Host PMS, POS and ERP, Channel manager and RM-system. • Developed and controlled pré and post opening budgets, forecasts, Capex management. • Liaised with architects, engineers and construction management, ensuring the correct implementation of the design and specifications of the project. https://www.fernwehglobal.com/
UHNWI Operations, expansion and consultancy • Executed a complete X-ray on the companies´ back-office systems and processes, resulting in re-structuring, and implementing software such as Totvs PMS and POS, Primavera ERP. • Improved, in close cooperation with HR, a culture of exceptional and memorable guest service. • Planned the expansion of the existing 7 luxury villas in Preá, (Brazil) • Pré-opening and management of a remote island property on the Cajú island in Maranhão (Brazil) • Feasibility study for a 200-seater Beach Club. https://www.casana.com/en/
Israeli Investment Group with projects in Tel Aviv (ISR), Valencia (ESP) and Porto, Coimbra and Lisbon (PT) • Development and implemented boutique hotel expansion strategies, and 7 new property openings. • Set up a personalized pré-opening structure, in terms of design, construction, finance and operations. • Conducted the operational management of 7 boutique hotels. • Co-founded Nolos Hospitality Management, a HMC, managing Oasis´ assets in Portugal. • Negotiated third-party contracts. https://www.oasisgroup.io/
Operations of 4 individual wellness boutique hotels with a variety of F&B outlets, art shops, an artisanal bakery and a Thermal Spa • Led the companies rebranding & retrofit liaising with Corporate Branding, and local constructors. • Overviewed the adjustments in head count, job descriptions and responsibilities. • Modernized Food and Beverage offer, more focused on local produce. • Monitored on a daily base sales strategies and results, correcting them if needed. • Successfully improved local customer relation management. https://unlockhotels.com/pt
Luxury 5-star hotel offering various Food and Beverage and Event options and a strong wellness experience • Managed one wellness focussed resort and one residential villa resort, with a total of 5 F&B outlets. • Implemented a Deli concept in the residential villa resort. • Acted as Duty Manager. • Hosted yearly returning events, and co-managed emergency procedures during the 2018 wildfires. https://www.macdonaldhotels.co.uk//