Jerhmie Zacarias

MS, PMP® | Program, Strategy, and Transformation Leader

National Capital Region, Philippines

About

Experienced leader in People Management, Strategic Transformation, and Technology Management, known for leading complex change and delivering measurable outcomes across diverse industries, including Banking and Finance, Business Process Outsourcing, Engineering, and IT Consulting. Recognized for spearheading initiatives that modernize processes, optimize technology delivery, and leverage advanced analytics and artificial intelligence to strengthen decision-making and execution. Educational background in technology and management disciplines, specializing in Project, Operations, and Strategic Management, with academic distinctions, industry certifications, international scholarships, research publications, and research recognition. Professional Certifications: • Project Management Professional (PMP)® • Projects in Controlled Environments (PRINCE2)® • Florida International University - Lean Six Sigma Green Belt (CLSSGB) • AI-Driven Project Manager (AIPM) • APMG International - Change Management

Experience

  • EY (4 yrs 2 mos)
    • Assistant Director - Program, Strategy, and Transformation Management
      May 2022 - Present · 4 yrs 2 mos

      Collaborates closely with leaders across geographies to design, lead, and implement a wide range of business and technology programs, varying in size and complexity. Responsible for managing Programs, Strategy, Technology, Processes, Transformation, and Organizational Change.

    • Global Program Manager, EY-ServiceNow Alliance
      Jan 2026 - Present · 6 mos

    • Senior Program Manager
      Jun 2022 - Jun 2024 · 2 yrs 1 mo

      Strategically oversees the implementation of ERP (Business Central) projects, covering 50 countries.

  • Wells Fargo (6 yrs 5 mos)
    • Senior Project Manager
      Jan 2016 - May 2022 · 6 yrs 5 mos

      Achievements: ✓ Successfully implemented Technology projects up to $4million ✓ Successfully implemented Legal and Regulatory projects ✓ Successfully implemented Corporate Strategy, Digital Platforms and Innovation projects ✓ Successfully implemented Process Improvement projects ✓ Successfully implemented Wealth and Investment Management projects ✓ Successfully implemented Consumer Lending (Credit Cards) Technology projects • Project and Program Management – responsible for end-to-end project management, managing all activities in a project life cycle, associated with projects that are long-term, line of business-wide and medium to high in complexity, risk and scope. • Leads project staff, including training and providing input to performance evaluations. • Vendor Management - manages businesses and individuals that provide essential services to the projects. • Develops and implements program and project level processes, procedures and performance metrics.

    • Technology Relationship Manager
      Oct 2017 - Feb 2019 · 1 yr 5 mos

      • Service Delivery Management - strategically facilitated the relationship and alignment between the technology organization and the business by managing and supporting the delivery of technology products and services. • IT Strategy Management - managed planning and strategy activities to develop, implement, and maintain a technology environment that meets current and anticipated business objectives by providing innovative technology solutions, integrated products and service alternatives to support the business strategies with a goal of improving cost-effectiveness, increasing revenue, and delivering of stable and secure service. ✓ Enterprise Maintenance Planning and Service Delivery Management for Wholesale Banking

  • NGA Human Resources (2 yrs 11 mos)
    • Regional Lead (Europe) - IT Client Service Management
      Dec 2014 - Jan 2016 · 1 yr 2 mos

    • Project and Service Manager
      Mar 2013 - Dec 2014 · 1 yr 10 mos

  • Process Systems and Solutions Specialist (Middle East and Africa) at Emerson
    Feb 2011 - Mar 2013 · 2 yrs 2 mos

  • Business Support Reporting Analyst at Transcom
    Jan 2009 - Feb 2011 · 2 yrs 2 mos