Singapore
Product Manager in fintech building card issuing systems that drive BNPL adoption and transaction growth. Focused on translating complex payments infrastructure into measurable business impact.
• Owned and scaled ShopeePay card products across Southeast Asia, driving customer acquisition, increased card usage, and improved operational efficiency across multiple markets. • Delivered ShopeePay’s 1st card launch in Thailand (Dec 2025), coordinating engineering, operations, and business teams to deliver an end-to-end launch on schedule. • Implemented funnel analysis and a unified performance dashboard, enabling data-driven decisions that improved customer onboarding experience and increased card conversion. • Improved card reliability and customer trust by delivering enhancements to fraud reporting, refund matching, and realtime push notifications. • Project awarded Monee Global Gold Outstanding Project 2025 (highest tier, 1 of 2 projects selected globally).
• Managed multi-million-dollar drone systems from initial end-user requirements to final system delivery, to strengthen Singapore’s drone capability development. • Kickstarted innovation project by 3D printing hardware attachment and developing edge algorithm, to engineer an effective low-cost solution for robust drone navigation. • Successfully negotiated signing and execution of >$5M Framework Agreement with world’s 2nd largest drone manufacturer, leading to faster and more flexible procurement, culminating in critical overseas exercise deployment. • Project Manager for >$10M partnership with international award-winning AI startup, from tender and evaluation to contract signing and delivery, establishing Singapore as region’s first in building AI-powered autonomy. • Spearheaded Engineering safety plan and technical evaluation for milestone Manned-Unmanned Teaming demonstration. • Awarded Letter of Commendation for attaining top 10% in company-wide Systems Engineering Course.
• Supported delivery of budgeting process management system as part of technology consulting team, for one of Accenture Singapore's largest clients. • Performed business analyst functions by synthesising client user stories into functional specifications, supporting build and development reviews, and conducting system integration and user acceptance testing. • Managed stakeholder relationships between client & international vendor to ensure smooth project delivery. • Collaborated with strategy consulting team on key change management initiatives, by developing interactive multimedia content for user training and designing intuitive persona workflows to captivate target audiences. • Organised department townhall for >100 colleagues, including Country Managing Director.
• Analysed profit pools within shipping industry value chain to evaluate PIL’s strategic business positioning. • Harnessed BCG Product Portfolio Matrix to evaluate growth and market share across PIL’s shipping routes, to support long-term strategic planning & resource allocation of trade routes. • Analysed key macroeconomic indicators and crafted country-level commentary for strategic budget planning. • Engineered Python algorithm to categorise publicly listed shipping companies into shipping category, using OpenAI’s Chat-GPT 3.5 generative model API. • Automated Python process to extract financial information of listed companies using Yahoo Finance API. • Extracted, processed, & aggregated historical PIL liner data to compare volume, revenue, & CAGR across trade routes.
• Create proof of concept Battery Management System driver for STM32 using embedded C. Established architecture for driver to be integrated to existing code upstream. • Developed hardware test bench to modify & re-use existing communications adapter, in response to 2022 chip shortage. • Designed unit tests for driver & codebase by employing Ceedling (CMock & Unity). • Analysed >100 customers/competitors during Europe’s largest energy storage trade fair, to support business development efforts. • Crafted STABL press releases to announce new certifications, partnerships, and awards.