Jeremy Kramer

Vice President Operations @ Ottomation

Greater Minneapolis-St. Paul Area

About

As the President and Founder of Ottomation, I have nearly a decade of experience in implementing artificial intelligence (AI) solutions to automate inbound and outbound calls for auto dealerships. My mission is to revolutionize the BDC industry by using conversational AI to increase service revenue, eliminate hold times and missed calls, and to enhance the customer experience and satisfaction. I have a proven track record of success in business development, account management, digital and automation platform build outs, and relationship building. I have helped hundreds of clients grow their business and increase their revenue by using my innovative and customized AI strategies. I am also a patented inventor and a passionate advocate for AI education and adoption.

Experience

  • Vice President Operations at Ottomation AI
    Apr 2019 - Present · 7 yrs 3 mos

    Implementation of Artificial Intelligence (AI) into auto dealerships to automate inbound and outbound calls. • Relationship builder • Overseas the business development and account management teams • Develops new strategies for clients to grow their business • Digital and automation platform build outs

  • Owner at Encompass Marketing Group
    Jun 2016 - Present · 10 yrs 1 mo

    Automating Outbound Campaigns for sales and recall that create a full on inbound appointment setting frenzy for dealerships. - Working directly with BDC and sales teams to offer the best inbound phone scripts for our campaigns - Setting up outbound campaigns that create over a 23% inbound call, text and or email responses

  • Business Development Manager at Blue and White Service Corporation
    Aug 2010 - Present · 15 yrs 11 mos

    Business development for new corporate accounts while managing current accounts (oversee over 125 corporate accounts and growing). Responsible for over a 1000% increase in added account business. Implementing business development ideas and creating new methods for better servicing our clients and customers. Partnering with local businesses to help drive business for our fleet. Manager of over 400 independent contracted drivers, 25 call takers/dispatchers and all customer frustrations. Overall managing the company in all aspects of the business with emphasis on business development and customer satisfaction.

  • Account Executive at CrowdCut.com purchased by nCrowd, Inc.
    May 2011 - Jun 2015 · 4 yrs 2 mos

    Account management and new business development. Cold called on new prospective clients, developed new creative ways to help drive sales for clients and maintained current accounts. Before nCrowd closed all local sales, I was the number one Account Executive nationwide in the US.

  • Co-Owner - SOLD COMPANY at Good Night Vending, LLC
    Jul 2009 - Feb 2012 · 2 yrs 8 mos

    GNV is specializing in the breathalyzer vending machine business in which helps patrons drinking alcohol determine their BAC (Blood Alcohol Content). We are now selling our eBook, which will give you all our contracts, revenue, sales tactics and anything else you will need to be successful.Used as entertainment use only, but does give an accurate representation of what your BAC is at the time when used correctly. This service is free to establishments serving alcohol.