Jeremy Tan

Regional Operations Manager APAC

Hong Kong SAR

About

Experience

  • Regional Operations Manager APAC at Vega Hong Kong
    Jan 2026 - Present · 7 mos

  • Vega Global (11 yrs 5 mos)
    • Audio Visual Support Regional Team Lead
      Jan 2018 - Present · 8 yrs 7 mos

    • Senior Multimedia Support Specialist
      Mar 2015 - Present · 11 yrs 5 mos

      * APAC BAU Lead * Event Coordinator * Webinar Support for high profile events and executives * Webcasting / Zoom recording support * Executive Level 1 support for Event and daily meeting * Zoom and Zoom Webinar Technician Support * Implementation Project Deployment * Operate and Maintain AV systems and equipment * Set up and provide technical assistance for all rooms * Respond to technical faults for all equipment * Conduct routine preventive maintenance check to the AV equipments * Support in answer emails and telephone calls * Coordinate and follow up AV services request * Excellent knowledge in Telepresence Management Suite (TMS) and Cisco Unified Communications Manager (CUCM) * Break Fix for Codec and Digital Signage * Remote Desktop Support for Telepresence systems and Digital Signage

  • Concierge at Shangri-La Hotels and Resorts
    Mar 2008 - Feb 2015 · 7 yrs

  • Branch Incharge at Forex Cargo Inc.
    Jul 2004 - Feb 2008 · 3 yrs 8 mos

    * Support in telephone calls and walk in customers * Pre-load and Manifest of all shipped cargo documents * Providing daily financial reports * Branch in charge * Handling daily operations * Handling daily man power and schedules