Los Altos, California, United States
Solutions-driven leader with over ten years of experience building, testing, and implementing Epic in both inpatient and ambulatory settings. Highly skilled in relationship building with clinicians, team members, and executive leadership. Excels in the ability to see the big picture, delegate effectively, and motivate team members to achieve project goals.
Managing a team of 6 analysts, supporting security, orders, clinical documentation, and beacon functionality in departments spanning ambulatory, inpatient, and HOD contexts. Strengthening relationships with senior leaders and operational partners through governance and workgroup meetings.
Managing a team of 8 analysts, supporting security, orders, clinical documentation, and beacon functionality in departments spanning ambulatory, inpatient, and HOD contexts. Strengthening relationships with senior leaders and operational partners through governance and workgroup meetings.
Lead analyst on multiple high profile projects; migrated multiple high volume oncology clinics and opened a new cancer center, culminating in 3 successful go-lives within four months which were recognized by senior leadership. Developed strong working relationships with senior level leadership and key stakeholders and facilitated open dialogue which provided transparency and ensured the success of each clinic’s EHR implementation.
Accomplished Epic consultant that provided innovative and creative solutions to workflows by leveraging extensive experience with Epic build, testing, and implementation. Accessible and reliable source of knowledge for the team members for troubleshooting issues related to the inpatient and outpatient functionality and general productivity. Consulted at University of Colorado Health System, Mount Sinai Health System, and Cambridge Healthcare Alliance.
Trained new testers and developers in processes, testing techniques, testing tools, and 2xApp build and functionality Created test data and interface files for integrated product testing Tested product redesign from Java-based webpage to web services based API
Experience working in a client/server environment Performed extensive regression and functional testing at key stages during the SDLC Experience designing and administering usability and user tests Recognized by my peers for the number of issues found and contributions prior to release Given Innovation Award for developing a test plan template that gained company wide use Created, reviewed, and maintained testing scripts Coordinated integrated testing efforts Helped train new testers in processes and testing techniques Managed testing during multiple competing deadlines and development cycles Subject Matter expert for the software, answering tech support questions Provided elbow-to-elbow support for clinician workflows Tracked the processing and removal of software issues Reviewed technical documentation for accuracy
Performed manual regression testing throughout the SDLC Worked with Quality Assurance team to improve the quality and efficiency of test scripts
Performed shipping, receiving, warehouse, and inventory duties for the samples warehouse