McKinney, Texas, United States
Experienced mental health advocate with broad background and expertise in marketing and customer service.
Befriending the homeless, utilizing relationship building and advocacy through faith. Responsible for leadership and guidance to a pod of advocates.
Assisting former Dallas Cowboys quarterback to promote his training camp organization. Manage website and social media. Run marketing campaigns to support organization. Oversee business operations to ensure efficient delivery of products and services.
Support individuals, including youth, adults, and homeless population. Experience working in an inpatient and outpatient setting. Lead daily peer groups to help educate about mental wellness topics. Offer empathy to patients in crisis during individual sessions. Make follow up calls to individuals and parents during crucial transition period. Certified WRAP (Wellness Recovery Action Plan) Facilitator, conduct 3-day seminar once a month to encourage mental wellness among individuals in recovery.
Assists individuals with mental health challenges by presenting a model for recovery through personal lived experience. Partners with Forensic ACT and Outpatient Competency Restoration treatment team to provide wrap-around services for individuals in need of intensive mental health services and who are in the criminal justice system. Meet with clients in the field and in the main office for individual peer support sessions. Leads several groups each week for both court-mandated and peer-driven group therapy. Maintains diligent documentation of all client interaction according to organizational and industry standards. • Chosen to represent Metrocare for Meal for the Minds Fundraiser in 2019 • Established first peer-to-peer support group of its kind for the Forensic ACT and OCR program in over three years • Met or exceeded weekly productivity and revenue requirements deemed by the organization at a rate of 100% • Ensured an on-time documentation rate according to Metrocare standards of 97%
Supervised a team of up to 10 front of the house and 8 back of the house employees in an upbeat, 24-hour family restaurant, managing food costs, labor, and in-store practices to increase bottom line. Took on the role as a familiar face in the restaurant, delivering quality service, interacting and building relationships with customers, driving sales and creating repeat business. Directed employee orientation for team members, instructing new hires concerning company guidelines including safety and sanitation, food handling, harassment, and ethical behavior policies