Singapore
Experienced and results-driven Business Analyst with a proven track record in leveraging Automation, Artificial Intelligence (AI), and Optical Character Recognition (OCR) technologies to drive operational efficiency and business growth. Adept at analyzing complex business processes, identifying opportunities for improvement, and implementing innovative solutions. Passionate about translating data insights into actionable strategies that optimize organizational performance. Skilled in Oracle Database, Microsoft 365, Power Automate/Power Apps, IT Project Management, ENTRADE ETRM system, Databases, HTML, and Visual Basic for Applications (VBA). Strong information technology professional with a Bachelor of Science - BS, Business Information Systems and Cyber Forensics (Double Major) focused in Computer/Information Technology Administration and Management from Murdoch University.
Spearheaded the integration of RPA solutions (UI Path/Power Automate), resulting in significant reduction in manual processes. Collaborated with IT teams to implement AI solutions, including Power Automate and Power Apps, to automate approval process workflows. Successfully led OCR technology implementation, improving data extraction efficiency significantly. Conducted comprehensive business process reviews, identifying areas for improvement and implementing strategic solutions. Played a key role in developing and implementing an end-to-end automation strategy. Collaborated with stakeholders to understand business requirements and facilitated effective communication between business and IT teams for ENTRADE ETRM solutions. Planned and conducted UAT cycles with great success. Worked closely with vendors to tackle next-generation updates to existing system, with great caution not to tamper with existing functions. Conducted in-depth analysis of existing processes, identifying bottlenecks and proposing automation solutions. Automation of existing overtime approval and data extraction processes.
Oracle E-Business Suite (EBS): Adept at leveraging the full spectrum of Oracle EBS functionalities to streamline operations, enhance financial management, and improve overall business performance. Enterprise Resource Planning (ERP): Proven track record of implementing and optimizing ERP systems to align with organizational objectives, ensuring seamless integration across various departments. Invoice development: In charge of generating invoices for all regions using Oracle EBS. In charge of UAT and development testing for new invoice generation, particularly whenever the company expands into a new country or region.
Seven-month internship at OCBC bank, working for the business transformation department. Used VBA to automate daily reports. Worked on OCBC's Digital Branch development, including building a mock-up and surveying other bank's branches for innovative, business development.