Makati, National Capital Region, Philippines
RECORDS AND BENEFITS SPEACIALIST
• Encodes 201 files, maintains and updates records of all member information in the CHRIS (Cooperative Human Resources Information System). • Monitors incoming and outgoing documents while always ensuring confidentiality. • Processes the clearance of resigning members. • Provides timely responses and updates to operations, members, and clients, including submission of reports. Responds to inquiries or complaints regarding records and benefits. • Addresses all member concerns and queries, offers quick solutions, and directs, forwards, and ensures follow-through to the appropriate point person. • Ensures that members and their dependents are updated regarding membership in their respective Personal Accident Insurance and HMO, where applicable. • Assists with member concerns and queries about loans in PAG-IBIG, SSS, and matters related to PhilHealth. • Certifies member loan applications online for PAG-IBIG and SSS. • Processes the remittance of PhilHealth contributions. • Process payment requests.