Jenny Chen

Host Tools Platform Engineering at Airbnb

Moraga, California, United States

About

Experience

  • Airbnb (10 yrs 10 mos)
    • Senior Engineering Manager
      May 2020 - Present · 6 yrs 2 mos

      Host Tools Platform Leading the Host Tools teams to develop the ecosystem of services, frameworks, and workflow applications that enable teams to quickly and efficiently deliver product innovations and launch new accommodations verticals.

    • Senior Engineering Manager
      Nov 2018 - Apr 2020 · 1 yr 6 mos

      Core Host engineering Led Host engineering teams to drive paid and organic supply growth, improve host performance, and building investments in our host community.

    • Engineering Manager
      Apr 2016 - Oct 2018 · 2 yrs 7 mos

      Search Experience engineering Led a full-stack engineering team responsible for homes merchandising in the guest search experience

  • Co-founder at Wanderable
    Sep 2011 - Nov 2016 · 5 yrs 3 mos

    Wanderable is a curated travel marketplace, with the anchor product as a honeymoon registry. In addition to engineering and handling operations, also recruited, hired, and managed 6 engineers. Built registry product which allows layout and item customization, and handles order fulfillment. Built iOS app that allows users to add items to their registry, receive gift updates, and send thank-you notes via email, Facebook, and ordering postcards. Built payments system that handles payouts through direct deposit, mailed check, and virtual credit cards; all integrated with PCI-1 compliant services. Delivered merchant portal and tools for automating the business sales and onboarding processes. Platform integrates product listings and fund transfers with merchants ranging from individual tourism activity businesses to large travel agencies and small boutique hotels to Priceline.

  • Software Development Engineer at Amazon.com
    Jan 2006 - Jun 2011 · 5 yrs 6 mos

    Mechanical Turk is a crowd-sourced work distribution platform, where Requesters submit tasks for Workers to complete. In addition to delivering engineering projects, also handled operational support, led scrums as Scrum Master, served as Release Coordinator, conducted hiring interviews, and mentored new hires. Distributed Peer Node Architecture: Horizontally scales as customer load grows. - Ported over several API operations into new framework. - Led the performance testing of the new system. Built perf environment, ran load tests, analyzed profiling data, and fixed bottlenecks. Maintained <2 second TP99.9 for main API operations. - Led the migration from v1 to v2 distributed backend. Implemented and performed zero downtime migration of customers. Delivered various product features: Fraud detection Worker audit system, Tax reporting, Rupees Disbursement, and Requester UI.

  • Software Engineering Intern at Sun Microsystems
    Jun 2005 - Dec 2005 · 7 mos

    Intern in the Kealia group (networking solutions for streaming servers, acquired by Sun Microsystems), worked on set-top box software. Analyzed various STB features, as well as RTSP channel change and trickplay, and multicast transitions to optimize video display timing.