Kottayam, Kerala, India
I am an operations professional with 7+ years of hands-on experience coordinating manufacturing and distribution operations within an SME environment. My work focuses on ensuring smooth order execution, production planning, vendor coordination, and timely dispatch while supporting business decisions through structured reporting and data analysis. Currently, I support end-to-end operations covering order-to-cash processes, workflow coordination, inventory planning, and stakeholder communication. I work closely with production teams, vendors, and management to improve turnaround times, standardize processes, and maintain operational discipline. Alongside my professional experience, I hold an MBA in Business Analytics & AI, where my capstone project involved building a Python-based financial performance analysis model to evaluate revenue trends, cost behavior, and profitability drivers using real business data. I am interested in Operations Coordinator or Operations Analyst roles where execution, process improvement, and data-backed decision support are critical. I am open to relocation and international opportunities where I can contribute, learn, and grow within structured operational environments.
* Coordinate end-to-end manufacturing and distribution operations, handling 20–40 custom orders per month. * Track order progress across production, finishing, and dispatch to ensure on-time delivery. Support production planning by analyzing daily schedules and capacity constraints. * Maintain operational records and summaries to track order volume, revenue trends, and turnaround times. * Coordinate with vendors and logistics partners for material availability and timely dispatch. * Act as the central coordination point between sales inputs, production execution, and billing closure.
* Coordinated RMA operations for national service centers, tracking repairs, replacements, and spare-parts movement. * Analyzed service and inventory data to support repair prioritization and procurement planning. * Implemented an online RMA tracking system to improve job visibility and reporting. * Supported technician training and monitored service performance across multiple locations.