Greater Malmö Metropolitan Area
I deliver innovation and improvements for the organization I work in and its stakeholders. I was a key person in the complete digital transformation of Nationalencyklopedin. When I started NE was a publisher that sold books in leather bindings to consumers. When I left the whole turnover came from teaching aids distributed through a paid internet service sold to schools and municipalities. At E.ON I learned to lead distributed and international teams in software development and mastered the skill of navigating complex decision processes. My standing ambition is to maximize the value of the IT-systems, enhance the business processes and to grow as a person when helping others progress. To do so I use my strategic, commercial mindset and my ability to see things from several perspectives. I am both visionary and analytical, a people’s person and very well structured. These competences together with my strong commitment to the assignment help me “move mountains” when necessary. Work for me is most joyful when I act as a keystone to a team of highly qualified individuals, the more diverse the better. I particularly enjoy learning from people who have a different expertise than myself. It doesn’t matter if it is leaders of other departments, legal advisors, an advertising agency, business analysts or back-end software developers. I will quickly learn new facts, find common ground, and enable an efficient way to cooperate. As a child I lived in the dynamic city of Malmo but was later raised on a farm outside Hassleholm, seeing the virtues of sustainability and the green industry close. In high school I was an entrepreneur, financing my interest in photography by documenting all events at school and selling the pictures to fellow students. I am a graduate from Lund University living in the south of Sweden. In my spare time I enjoy marathon running. Having grit, one of my main characteristics according to my colleagues, is very beneficial in this.
I have the privilege to coach and manage a team of highly qualified project managers. Together they lead the digital transformation at Region Skåne, delivering the most strategic and complex projects in the organization.
I am leading, and coordinating a series of projects and change initiatives, all aiming at making Region Skåne a more data driven organization. Examples of projects are implementing Kubernetes clusters, introducing a data catalog and creating a data lake with an associated artificial intelligence lab to support life science research. Improving the handling of open data, simplify the access to historic lab data and using AI to improve diagnostic imaging processes. Region Skåne exists to ensure that the residents of Skåne are healthy and believe in the future. Through collaboration and care across the board, we create the best possible conditions for a healthy life in Skåne – within business, public transport, culture, health and medical care. Together, we make life possible.
I increased the electricity customer base with 10 000 customers through partner management. I was responsible for the delivery of IT-enhancements and worked in a digital sales growth team. I was active in the data governance project and several change initiatives. I acted as project manager for the IT-team that developed E.ON's new fixed priced products. I performed financial hedging as a utility expert and carried out price analytics. E.ON is one of Europe's largest operators of energy networks and energy infrastructure and a provider of innovative customer solutions for 50 million customers. E.ON is driving the energy transition in Europe.
I was the Business Leader in a large transformation program based on the Salesforce product suite. I steered and coordinated the different work-streams; demands, architectural work, communication, information security and procurement. I coached +30 team members from many countries and suppliers with different professions. I obtained deep knowledge of Salesforce’s license model and solutions. I worked extensively with business & IT cooperation and sourced team members. I was the leader of the Business Case taskforce in a very complex decision process. The program scope was CRM, Sales & Service, Marketing, Products, Data & BI. I managed the team who made the as-is architectural map, covering more than hundred systems, based on the capability model and facilitated the dialogue describing the target architecture. I represented E.ON externally participating in a utility-market expert group facilitated by Svenska Kraftnät.
I delivered new product capabilities based on the Netcracker BSS system suite. I acted as Product Owner and leader of a large multiskilled team with external members from several countries and internal employees from many different departments. Together we improved a complex end2end process with many IT-systems involved. I contributed to the agile revolution at E.ON: working in a Scaled Agile Framework, establishment of PMO and portfolio handling of change initiatives.
I took “Communicative Invoice” from a vague idea into a world class utility invoice by successfully leading a cross functional team from customer service, the sales department, the brand organization and IT. Over 100 million invoices have now been produced in accordance with the concept. The radical new approach where the invoice was seen as also a marketing tool was praised by top management. "We have always sent out invoices but here comes this guy and completely changes how we look at it!"
I project managed an energy savings encouragement program to improve the customer journey. I evaluated how direct debit affected customer loyalty. I calculated the possible revenues of introducing a fee for paper invoices and improved the invoice process for customers with solar panels.
I acted as Technical Manager and Product Owner, working with SCRUM-methodology together with the team. I had personnel responsibility giving me experience of Salary Reviews, Personal Development Dialogues and recruiting. I was financially responsible, created and followed up forecasts, and negotiated with contractors. I became an experienced resource allocator used to prioritize between different types of demands. I was ultimately responsible for the reliability and functionality of the business-critical systems. Nationalencyklopedin (NE) is one of Sweden’s most well-reputed companies and brands. NE evolved from a company offering a printed encyclopedia to a company developing a number of digital services, all with the objective to advance knowledge. Among the customers are a majority of Sweden’s schools and universities, public service and other media companies as well as government and institutions.
I was project manager for implementation of the ERP & CRM system Microsoft Dynamics AX. I had personnel responsibility for webmasters and purchased developer and advertising agency services with my own budget. I was responsible for revenues in the consumer market and reached record conversion rates by use of data driven a/b-testing in digital channels. I negotiated with large Swedish corporations including Eniro, Com Hem and SEB and increased sales significantly through collaboration agreements. I streamlined the sales process through the design of a new technical platform for e-mail marketing. Responsible for statistics using Google Analytics.
I invented the most commercially successful consumer part of the NE.se-service, “The Crossword-help”. I developed the service for mobile phones, increased usability based on analytics and created a digital quiz-concept. I project managed the integration of several content databases in the NE.se-service, among others an English dictionary, an encyclopedia for children and multimedia, a total of more than 500,000 articles made available for the customers.
I was the Product Owner and Project Manager when the national encyclopedia NE.se was launched on the internet. NE.se was appointed to one of the best sites in Sweden by Internet world magazine. The result of my work was critical for the company's successful transformation from book seller to Internet content provider, affecting sales, and product development, all processes and IT-systems.