Jens Ekman

Human Experience Management

Copenhagen, Capital Region of Denmark, Denmark

About

I have over 15 years of experience as an HRIT specialist, successfully implementing global HCM solutions at companies like Maersk, Pandora, and ISS. The solutions have been for up to 60.000 employees. Throughout my career, I have taken on various roles including Solution Architect, Test Manager, Release Manager, and Project Manager. I have experience with leading platforms like SAP, SuccessFactors, and Workday. My value lies in bridging the gap between business and technology. I excel at translating business requirement into innovative IT solutions, managing testing processes, and taking leadership roles. With a background in accounting and financial management, coupled with my extensive experience within the HRIT field, I have a holistic understanding of organizational dynamics. I have gained valuable insights both as an external consultant, having worked on multiple assignments, and as an in-house professional for some of Denmark's largest global corporations. My true passion lies in crafting solutions that enhance the management of people data, streamline people processes, and seamlessly integrate systems. By doing so, I strive to make the people function more efficient and impactful.

Experience

  • Principal Expert, Human Experience Management at NTT DATA Business Solutions
    Mar 2024 - Present · 2 yrs 4 mos

  • Test Manager at ISS A/S
    Apr 2022 - Mar 2024 · 2 yrs

    Test Manager - SuccessFactors Employee Central and Integrations - Successfully prepared and implemented a new test strategy for the rollout of SuccessFactors Employee Central and integrations in Singapore and Hong Kong, covering 25,000 employees. - Implemented end-to-end test approach that covered both system and out-of-system steps, ensuring validation of system configuration and end-to-end work procedures for the people function post go-live. - Facilitated closer collaboration between testers, process experts, and system specialists during test execution and defect triage, resulting in a swift resolution of questions and issues identified during testing. - Prepared and managed the project plan for the test phase, overseeing all tasks related to testing activities. - Set up Jira X-ray to support the test execution, defect handling, and status reporting. - Received highly positive feedback from all stakeholders, demonstrating significant improvement compared to lessons learned from previous clusters.

  • QA Delivery Manager at A.P. Moller - Maersk
    Mar 2020 - Apr 2022 · 2 yrs 2 mos

    Test Team Lead - Global Implementation of Workday and ServiceNow - Led test teams in three hubs across the world for the implementation of Workday and ServiceNow solutions. - Developed and executed an end-to-end test strategy for the first three pilot countries, ensuring a smooth transition to a big bang go-live for the rest of the countries within the timeline of two years. - The end-to-end test strategy proved highly effective, with most defects being identified during this phase, allowing for a focus on enhancing the user experience during user acceptance testing. - Implemented Jira X-ray from scratch to support test execution and defect handling throughout the program. - The solutions were successfully implemented for 60,000 employees in 130 countries.

  • HCM Solution Architect at PANDORA A/S
    Jul 2017 - Mar 2020 · 2 yrs 9 mos

    Overall Architect - SuccessFactors Employee Central, Recruitment, and Onboarding - Led the solution design as the overall architect for SuccessFactors Employee Central, Recruitment, and Onboarding. - Provided guidance and support to the project team throughout the implementation process - Defined a global solution template ensuring scalability and efficiency to be implemented across 30,000 employees worldwide. - Collaborated with stakeholders to gather requirements and ensure the solution aligned with business needs and objectives. - Worked closely with the implementation team to ensure the successful implementation of the solution. - An external solution review revealed only a few minor findings that required adjustment.

  • Solution Architect at A.P. Moller - Maersk
    Dec 2013 - Jun 2017 · 3 yrs 7 mos

    Architect - Maersk Group's SAP HCM Solution covering 60.000 employees across 130 countries - Led the design and development of Maersk Jobs, a web application built on top of SAP, providing a global job catalogue, job levels, and career paths for managerial and specialist roles. - Worked closely with the development team to implement the solution and ensure the successful deployment. Integration Lead - Maersk Line's HR Transformation - Led the integration efforts for Maersk Line's HR Transformation project, specifically focusing on integrations with NGA Payroll (euHReka) and IBM case management solution. - Managed the implementation of integrations including initial data migration. - Managed testing and troubleshooting to identify and resolve any integration issues. Project Manager - SAP HCM Technical Upgrade - Served as the Project Manager for the technical upgrade of SAP HCM. - Developed and executed project plans, ensuring timely completion of all project tasks and milestones. - Coordinated with technical teams to plan and execute the upgrade process, minimizing downtime and ensuring a smooth transition. - Managed project budget, resources, and stakeholder expectations. - Conducted risk assessments and implemented mitigation strategies to ensure project success.