Jenny Chen

Transformation Leader | Status Quo Disruptor | Value Creator

Atlanta, Georgia, United States

About

Dynamic leader with expertise in organization and process design skilled in deploying strategic initiatives across matrix organizations.

Experience

  • Enru Logistics (4 yrs 8 mos)
    • Senior Director, Operations and Continuous Improvement
      Mar 2026 - Present · 4 mos

    • Senior Director, Strategic Initiatives
      May 2025 - Feb 2026 · 10 mos

      - Drove cross-functional initiatives delivering $45M+ in annualized EBITDA improvement - Executed transition to asset light model (closed 5 warehouses and established agent network) - Conducted vendor RFQs

    • Operations Transformation Director
      Apr 2024 - Apr 2025 · 1 yr 1 mo

      - Spearheaded role and process standardization across 7 warehouse locations to streamline operations and position for future growth - Directed strategic exit of international logistics business with controlled wind-down and risk mitigation - Managed real estate portfolio incl lease and sublease renewals

  • ABB (Atlanta Metropolitan Area)
    • NAM Region Project and Continuous Improvement Manager, Electrification Division, Logistics
      Jan 2021 - Oct 2021 · 10 mos

      - Served as logistics functional process owner / business process consultant / project manger for SAP / TMS / GTS deployment across 30+ sites - Led freight AP function, standardized processes across 4 business units and 150+ carriers - Achieved freight pay standardization and receive to approval cycle time reduction from 2 months to 2 weeks - Managed day-to-day relationships with vendors and carriers - Atlanta Community Committee Co-Chair 2018-2021 / ABB Encompass Asian VP 2021

    • Integration Management Office (IMO) Manager
      Sep 2018 - Dec 2020 · 2 yrs 4 mos

      - Established governance and reporting across 15 workstreams; supported $200M synergy target against $400M cost baseline - Led deep-dive assessment of operational readiness in Q4 2019 ahead of post TSA transition - Managed IT tool (Conductor) for the integration program - vendor relationship, user functionality and access/training - Modeled and tracked $25M accelerated headcount savings - Prepared executive-level presentations for C-suite and Board

  • Owner at Earthly Moments, LLC
    Aug 2017 - Aug 2018 · 1 yr 1 mo

    - Formed LLC specializing in sale of handcrafted teas and accessories - Built and managed e-commerce website and engaged in social media platforms

  • Business Analyst Trainee at NYSERDA
    Feb 2018 - Jun 2018 · 5 mos

    Acted as bridge between end users and IT teams to define user stories, design, document and implement SalesForce solutions

  • GE Power Onsite Contractor at Allyn International
    Oct 2014 - Sep 2017 · 3 yrs

    - Roles: Global Packaging Program (GPP) Coordinator, ITO (RFQ) Specialist, Logistics Coordinator, Commercial Coordinator - Developed SOPs for new Global Packaging Program, improving visibility and OTD for ~$12B in pass-through inventory - Served as business point person for design, testing, and implementation of new WMS - Supervised GPP Specialists across multiple regions - Built cost estimation tools, reducing turnaround by ~70% from 1-2 weeks to 2-3 days - Provided transportation strategy and quotations for project bids worth over $100M+ USD; supporting up to 20 on-going proposals weekly - Coordinated just-in-time international intermodal shipments and customs clearance aligned to project milestones - Increased accountability by revamping recovery claims process and implementing new ServiceNow workflow - Recipient, 2016 Employee Excellence Award