Jennyfer Burgos

International Affairs | Administrative Business Partner | Community Leader

Costa Rica

About

I'm an experienced administrative professional known for keeping operations running smoothly with precision and efficiency. In my current role, I manage calendars, coordinate international travel, plan team events, support hybrid/remote teams, and handle expense reporting, all with a proactive, solutions-focused approach. I genuinely enjoy working closely with cross-functional teams and being the go-to person others can rely on. Beyond my day-to-day responsibilities, I’m passionate about giving back. I co-lead our company’s community impact initiatives and regularly volunteer in the community, always looking for new ways to support causes that matter. I’m always up for a great conversation about team support, community engagement, or productivity hacks — let’s connect!

Experience

  • Administrative Business Partner at Zscaler
    Mar 2026 - Present · 5 mos

  • Amazon ()
    • Administrative Assistant
      May 2022 - Feb 2026 · 3 yrs 10 mos

      •Management of complex calendars, scheduling requirements, and prioritization of executive's tasks and appointments according to their importance, urgency, and relevance. •Coordinate domestic and international travel arrangements. •Communicate effectively, both verbally and in writing with a variety of stakeholders and manage sensitive and confidential information. •Track and help drive completion of key deliverables and follow up on outstanding items. •Work closely with the leadership team and other stakeholders to provide support to the organization. •Support logistics and planning of events (staff meetings, team buildings, town halls) and ownership in managing events. •Submit and track expense reports, process invoices, and project budgets.

    • Investigation Specialist Trilingual
      Aug 2020 - Apr 2022 · 1 yr 9 mos

      •Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets. •Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions. •Maintain high levels of confidentiality and data security standards. Achieve weekly productivity and quality standards for investigations. •Communicate via email to internal customers and financial institutions to make informed decisions about risk.

  • Administrative Assistant at Permanent Mission of Costa Rica to the United Nations
    Jul 2019 - Dec 2019 · 6 mos

    •Provided administrative support including but not limited to managing schedules and handling correspondence. •Assisted in the preparation of presentation and documentation to facilitate efficient office operations. •Maintained organized filing systems to ensure easy access to important documents. •Supported team members in different tasks demonstrating strong collaboration and communication skills. •Responded to client inquiries and provided excellent customer service.