Jenny Terrell

Professional with people & process management, project management, training & facilitation experience | Adept in dynamic environments | Emotionally intelligent communicator

Dallas, Texas, United States

About

Energetic detail-oriented professional with people & process management, project management, training & facilitation experience. Highly adept at working in dynamic/fast-paced environments. Trusted consultative partner, able to build lasting relationships. Utilizing emotional intelligence, effectively communicate to achieve desired outcomes.

Experience

  • Society of Petroleum Engineers International (13 yrs 3 mos)
    • Multimedia Content Manager
      Jul 2025 - Present · 1 yr

    • Wiki and Webinar Manager
      Mar 2023 - Present · 3 yrs 4 mos

    • Content Processing Manager
      Jul 2014 - Mar 2023 · 8 yrs 9 mos

      • Oversee scheduling and publication of SPE's conference proceedings ensuring all XML/metadata is correct – 40+ conferences and 4-5k technical papers annually • Design and implement standardized curricula on how to write a technical abstract and manuscript for students and experienced professionals • Develop, track, and report metrics related to technical quality • Implement plagiarism checking process across all published content and track data to forecast trends to identify teaching opportunities within specific conferences/regions • Counsel authors with an educational approach on plagiarism within the technical content while ensuring author confidentiality • Manage PetroWiki and all initiatives tied to garnering new or underdeveloped content areas • Create PetroWiki University Partnership program, curricula, and act as instructor/SME resulting in 16 new wiki pages and 15,000 additional views in pilot • Manage PetroWiki Steering Committee ensuring charge is being carried out • Manage all Technical Reports from ideation to final board approved publication • Supervise the Digital Processing Coordinator position ensuring technical content delivery within the scope of each conference • Member of Team SPE working in conjunction with HR to organize and coordinate office events and recognition initiatives

  • The Art Institute of Dallas (8 yrs 4 mos)
    • Financial Aid Officer
      Oct 2010 - Apr 2013 · 2 yrs 7 mos

      • Counseled prospective students and families on career and educational choices • Met with families to ensure financial aid documents are within compliance • Prepared financial aid plans for students ensuring all available federal aid was generated with accuracy • Tracked all unpaid aid with result of under 15% unpaid by week three for all starts (office avg 25%) • Managed case load of over 100 students at all times • Member of Critical Thinking Committee

    • Managing Associate of Admissions Coordination
      Mar 2007 - Oct 2010 · 3 yrs 8 mos

      • Lead and managed a team of seven admissions coordinators • Trained and developed new hires with set goals for improvement through review periods • Developed SOP manuals and training course to improve metrics for Admissions Coordinator teams • Provided new initiatives for teams across nation to CEO and regional directors • Served as training specialist for all Admissions Coordinators in Southern region • Streamlined and coordinated registration and orientation for new students aiding in matriculation and clearing of business prior to orientation • Lead communications with directors of all departments for all admissions processes, events, and best practices • Maintained student matriculation conversion data

    • Lead Admissions Coordinator
      Oct 2005 - Mar 2007 · 1 yr 6 mos

      • Lead a team of four admissions coordinators to five consecutive successful class plans • Responsible for new employee training including registration, FAFSA compliance, tax guidelines, federal guidelines, customer service, and acquisition of accurate new student paperwork • Ensured any changes in process were communicated at all levels to prevent holds for registration • Developed initiatives to increase student matriculation as co-chair of Student Success Committee • Ensured that student’s best interests were put first

  • Certified Leasing Professional at AMLI Residential
    2002 - 2005 · 3 yrs

    • Certified leasing professional at AMLI’s largest asset in company portfolio – 1032 units/20 floorplans • Generated 2.4 million in new rental revenue and became a two-time Million Dollar Club member • Obtained highest lease rate in my region 4 consecutive quarters in 2003