Jenny N.

Professional Services Contact Center Engineer

Greater Seattle Area

About

Helping companies build their contact center communications.

Experience

  • RingCentral (8 yrs 7 mos)
    • Professional Services Contact Center Engineer
      Jan 2023 - Present · 3 yrs 7 mos

      Assisting customers with implementing contact center communications into their business environment. Working NCx (nice incontact) and RingCentrals native Contact Center

    • Contact Center Solutions Engineer
      Jul 2022 - Dec 2022 · 6 mos

      Assisting businesses by providing technical insight on Contact Center Solutions.

    • UcaaS Solutions Engineer
      Nov 2021 - Jul 2022 · 9 mos

      Supporting Majors accounts by assisting with solutions on a technical level. Working with existing customers to expand their platform that aligns with their needs.