Seoul, South Korea
• Formulate initial business plans and strategize with C-level to identify key partnership opportunities for overseas partnership expansion. • Manage overseas expansion by developing strategic relationships with solution partners, media publishers, and marketing agencies. • Manage high-stake marketing partnerships with global technology and media companies. • Elevate brand value and profile by effectively communicating the company's value to partners during initial onboarding stages. • Ensure partner satisfaction by addressing their immediate needs leveraging appropriate company resources and manpower across Customer Success, Engineering, Product, and Business. • Collaborate with engineering and business teams to synthesize relevant information into content for partners to stay abreast of latest developments and updates. • Advise C-level on strategic communication requirements for presentation development, company positioning, talking points, and crisis communication.
• Managed on average 30+ multinational accounts, majority comprising of start-up companies • Optimized member experience by strategically building long term relationship with members, resulting in higher retention and growth rate • Lead member expansion through planning, negotiating, and renewing contracts by utilizing Salesforce, Looker, Spacestation and etc • Minimized churn and downgrade rate by thoroughly understanding members’ needs and providing most compatible solutions • Partnered with global Account Managers located overseas to ensure successful member expansion internationally • Collaborated with internal sales, finance, marketing and community teams for effective member management (overachieved Q1 '20 target by 280%)
• Managed on average 15 to 20 multinational accounts specializing in FMCG, Luxury, Digital and E-commerce industries • Acquired new business by directly contacting regional and local senior management through cold calling, sales pitching and networking • Developed strategic long-term relationships with both hiring companies and candidates for successful placements (promoted to Consultant in April 2018) (Qualified for Quarterly Top Performer in Q4 2016, Q1 2018, Q2 2018 by overachieving target) (Qualified for Annual Top Performer in 2018 – overachieving target by 160%)