Buffalo, New York, United States
I am a dedicated and meticulous professional with over 10 years of experience in project management, product management, sales, and marketing. I have been recognized for my adaptability, positivity, commitment to excellence, and ability to deliver a wide range of projects, products, services, and events within budget and on time. I have a proven record of managing complex initiatives from conception to completion with adept communication and collaboration among diverse stakeholders. I am an engaging and results-driven leader, committed to achieving success and fostering a culture of innovation and excellence. • Project Management • Program Management • Client Relationship Management & Engagement • Supply Chain Management • Schedule and Time Management • Critical Thinking and Problem Solving • Communications • Leadership & Team Engagement
• Achieved a 95% on-time completion rate for over 2,500 projects in 8 years • Grew program sales by 900% and kept a profit margin of 40% or higher within 5 years • Recognized industry-wide for consistently delivering high-quality work that met or exceeded client expectations • Created systems to track project timelines, set and monitor project profitability, and set and adjust prices for products and services • Developed training materials while implementing process improvements to align with heightened quality standards
• Established and fostered collaborative partnerships with 4 international distributors and 11 external suppliers to increase program capabilities and products available to consumers • Became the subject-matter expert and brand ambassador for various campaigns and marketing functions
• Efficiently managed thousands of custom projects from conception through completion. • Established and maintained healthy relationships with 1,000+ customers within 8.5 years • Maintained profit margins at or above 40%
• Rekindled $2M worth of business from staggering accounts and former client organizations
•Accountable for 15 high-profile clients that represented approximately 25% of annual revenue •Restored relationships with 2 high profile clients that accounted for 10% of annual revenue •Handled all aspects of assigned accounts including artwork development, order processing, and shipment deadlines •Facilitated over 75 engineering meetings for the development of all new projects for assigned customers •Responsible for initiating solutions with customers, sales, and internal team for any account issues
•Communicated knowledge of products available to business owners through Townsquare Media •Scheduled one-on-one meetings with business owners to develop a client needs analysis •Researched and developed marketing ideas and plans specific to businesses and their various needs •Attended weekly sales meetings to gain knowledge and training of products and services provided