Jennifer Villani

Enterprise Growth Leader | Healthtech & AI Transformation | Agentic AI Platforms

New York, New York, United States

About

I’ve spent two decades helping enterprise organizations turn major technology shifts into measurable revenue growth. My career started in wearable tech before the Apple Watch existed, moved through digital, SEO, and online reputation management, and evolved into customer experience as it became a board-level priority. The last ten years have been in Healthtech. Today, my focus is AI transformation: helping healthcare organizations adopt and scale agentic AI platforms with the same discipline I’ve applied to every major shift before it. I excel at: Forecasting market shifts Building strategy and go-to-market plans Leading execution that delivers measurable revenue Industries: Healthcare Technology Focus: Enterprise Growth · AI Transformation · Agentic AI Platforms · Go-To-Market Strategy

Experience

  • Senior Director, Strategic Sales at Birdeye
    Mar 2026 - Present · 5 mos

    Enterprise Growth Leader – Driving Healthtech & AI Transformation with Agentic AI

  • Vice President, National Strategic Accounts and Partnerships at Functional Pathways
    Nov 2024 - Jan 2026 · 1 yr 3 mos

    Led outsourced hospital rehab therapy service line, shaping pricing models and ROI frameworks alongside strategic C-suite/channel partnerships to drive pipeline growth, while optimizing workflows, neutralizing RevCycle risks, and accelerating cash flow for superior patient outcomes.

  • Reputation.com (8 yrs 4 mos)
    • Senior Director, Strategy - Healthcare & Life Sciences
      2019 - Nov 2024 · 5 yrs 11 mos

      Led Reputation.com's healthcare strategy as individual contributor partnering cross-functionally at digital search/reputation/CX intersection, driving $16M–$20M upsells/expansions and $10M+ net-new revenue with strategic accounts/C-suite leaders. Owned upsells/expansions fueling 60% YoY growth across enterprise systems including (e.g.,) Ascension, HCA, Kaiser Permanente, Advocate Health, Lifepoint; earned regular President's Club/Salesperson of the Year awards via executive leadership.

    • Enterprise Sales Director
      Aug 2016 - Dec 2018 · 2 yrs 5 mos

      Delivered net-new logos (11% company growth $25M-$60M) and expansions with accounts including (e.g.,) Humana, BayCare, Baptist Health, Geisinger, Encompass, CHS, and other national/regional systems through strategic client success

  • VP, Enterprise Sales at skedge.me
    Jul 2014 - Jul 2016 · 2 yrs 1 mo

    Advancing digital commerce and consumer experience for enterprise brands, helping scale online scheduling from a new concept into a strategic business capability. Expanded into financial services and helped establish the governance needed for regulated enterprise adoption. Secured strategic global partnerships and scaled accounts including Sephora, Michaels, Estée Lauder, and Clarins through cross-functional initiatives that simplified deployment and integrated scheduling seamlessly into client websites and systems.

  • Director, Enterprise Sales at Booker Software
    Jul 2012 - Jun 2014 · 2 yrs

    Early leader in bringing digital commerce and consumer experience into the enterprise market, helping prove the value of online booking as an emerging category. Transformed Booker by Mindbody’s go-to-market strategy as an individual contributor, building the enterprise SaaS business beyond SMBs and securing $8M in strategic partnerships with brands including Gymboree, 24 Hour Fitness, and Babies R Us while consistently exceeding $1M quotas.