United States
Hi there! Thank you for stopping by! As a UX designer, my primary focus lies in creating exceptional user experiences and designing robust systems for web and mobile products leveraging my experiences with customer service and artistry skills. Design Skills: User Interface Design, Mobile Application Design, Website Design, Design Thinking, Interaction Design, Design Composition, Style Guide, Typography, Wireframes, Ideation, Prototypes, User Testing, Mockups, Responsive Design, Sketching, Site Mapping, Branding, Visual Design, Design Systems Research Skills: Competitive Analysis, Focus Groups, Heuristic Evaluation, Information Architecture, Interviewing, Personas, Qualitative & Quantitative Research, Storyboarding, User Flows, User Journey, User Research, User Stories, User Testing Soft Skills: Adaptability, Action-Oriented, Agile Mindset, Attention to Detail, Collaboration, Communication, Creative, Curious, Empathy, Inclusive, Kind, Open-Minded, Problem-Solving, Self-Motivation, Time Management
- Develop various user journeys to gain a thorough understanding of the sequential steps needed for users to effectively utilize the application's wide array of tools and features. - Create wireframes and style guides to visually represent the structural layout and hierarchy of elements within the application. This helps refine the UI design iteratively, ensuring it meets user needs and expectations. - Collaboratively discuss design decisions to consistently establish specific features and requirements that effectively capture and convey the client's brand and story. - Implement best design practices to construct the final UI, prioritizing user necessities and exceeding client goals and expectations. - Perform user testing research through multiple remote tests and surveys to comprehensively analyze the user experience and identify any product errors or issues that users may encounter while navigating the prototype.
- Provide product knowledge and recommendations suitable to customers' needs on both skincare and beauty products by researching and maintaining up-to-date industry knowledge, best practices, and trends. - Prioritize exceptional customer service by demonstrating excellent communication and interpersonal skills. - Manage cash flow operations utilizing strong attention to detail and core financial knowledge. - Execute tasks in a fast-paced environment, such as stocking the store daily, attending promptly to multiple curbside and pickup orders hourly, and maintaining store organization and cleanliness at all times.
- Memorized over 50 menu items and created custom drinks for 50-100 customers per shift - Provide excellent and friendly customer service all while remaining calm during periods of high volume and in a fast-paced work environment - Manage cash flow operations and tips - Maintain a clean and organized kitchen and dining area by wiping down and disinfecting surfaces, loading dishes, and replenishing ingredients needed for drinks and food. - Upheld local and federal COVID-19 safety protocols including mask requirements and enforcing social distancing.