Hong Kong SAR
Focusing on P&C insurance, to formulate servicing strategies with clients and negotiate with carriers to satisfy policy coverage requirements and to achieve smooth insurance placement.
Formulate claims strategies with clients and co-ordinate all parties to satisfy policy coverage requirements and to achieve prompt and maximum settlement of claims; Manage conflicting priorities of various parties; Build solid relationships at all levels both with internal and external stakeholders.
Negotiate and settle claims for corporate clients for various classes of insurance policy; Communicate and liaise with clients, insurers, lawyers, adjusters and third party service providers; Improve quality and efficiency of work, including workflow, claims system, and claims reports within the Claims Division;
Handle, examine and settle Accident & Health claims Implement claim processes in comply with regulatory requirements Handle claims related inquiries from the policyholders, brokers and other relevant parties Maintain positive relationship with clients, brokers, loss adjusters and other stakeholders
Liaise and negotiate with international insurers and brokers about claim processing and settlement in respect of PAR, PL, EC, Motor, EB, CAR, and Marine Insurances Design and maintain reports on various claims statistics and underwriting documents Handle any insurance related inquiries from internal business units of the Group Establish and maintain relationship with insurers, brokers, solicitors, loss adjusters and business units